Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Khalil Aziz

Houston,7010 Staffordshire Blvd

Summary

Dynamic and dedicated crew member with proven customer service skills at Taco Bell, enhancing satisfaction through effective communication and teamwork. Demonstrated strong multitasking abilities while maintaining high food safety standards. Committed to fostering a positive environment and resolving customer concerns promptly, ensuring repeat patronage and a clean workspace.

Positive, adaptable, and reliable with strong commitment to teamwork and customer service. Understands importance of maintaining clean and organized environment, coupled with skills in handling transactions and providing excellent customer experiences. Aiming to contribute to positive team atmosphere and ensure customer satisfaction.

Developed strong communication and teamwork skills in fast-paced, customer-focused environment. Expertise in delivering excellent customer service and maintaining organized workspaces. Seeking to transition into new field, leveraging these skills to contribute effectively to new team and environment.

Overview

4
4
years of professional experience

Work History

Crew Member

Taco Bell
12.2023 - 03.2024
  • Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
  • Trained new team members on procedures, customer service, and sales techniques.
  • Enhanced team productivity by effectively collaborating with colleagues on tasks and responsibilities.
  • Used proper techniques to prepare food and ingredients.
  • Handled equipment, chemicals, and materials properly and with caution.
  • Cleaned and organized restrooms by restocking dispensers, sanitizing fixtures and spot cleaning partition walls and doors.

Crew Member

Little Caesars
09.2022 - 11.2022
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Provided exceptional customer service, addressing concerns or issues promptly and professionally.
  • Promoted a positive work environment through effective communication and teamwork among staff members.
  • Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
  • Enhanced team productivity by maintaining a clean and organized workspace for crew members.
  • Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
  • Prepared products following restaurant, health, and safety standards and procedures.
  • Ensured accurate order fulfillment with diligent attention to details while assembling meals.

Crew Team Member

Wendys Fast Food
05.2021 - 08.2021
  • Operated register to process payments and collect cash payment for order totals.
  • Greeted customers at drive-thru and took food orders.
  • Assisted other team members to achieve goals.
  • Became familiar with products to answer questions and make suggestions.
  • Resolved customer complaints quickly and professionally, ensuring repeat patronage.
  • Improved customer satisfaction by consistently providing friendly and efficient service.
  • Maintained a clean and organized workspace, ensuring a positive environment for both staff and customers.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Worked front counter, drive-thru and other areas.
  • Prepared salads, soups and sandwiches for customers.
  • Completed milkshakes and ice cream desserts for customers.
  • Accurately operated cash register to process customer payments.
  • Received regular positive feedback from customers for exceptional service, boosting overall store reputation.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Reduced food waste by closely monitoring inventory levels, rotating stock, and adhering to food safety guidelines.

Crew Team Member

Sonics Drive In
08.2020 - 02.2021
  • Worked well with teammates and accepted coaching from management team.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Maintained a clean and organized workspace, ensuring a positive environment for both staff and customers.
  • Collaborated with team members to complete orders.
  • Improved customer satisfaction by consistently providing friendly and efficient service.
  • Utilized strong communication abilities to relay order details clearly between front-of-house staff and kitchen team members.
  • Assisted with in-store operations by disassembling delivery boxes, cleaning floors, and dishwashing.
  • Resolved customer complaints quickly and professionally, ensuring repeat patronage.
  • Demonstrated strong multitasking abilities by balancing order-taking duties while addressing customer inquiries or concerns simultaneously.
  • Became familiar with products to answer questions and make suggestions.
  • Assisted other team members to achieve goals.
  • Showcased excellent problem-solving skills when faced with unexpected challenges, working to find effective solutions and maintain customer satisfaction.

Education

Associate of Science - Computational Science

Houston Community College
Houston, TX
06-2021

Skills

  • Customer service

  • Teamwork and collaboration

  • Multitasking and organization

  • Time management

  • Clear communication

  • Cleaning

  • Customer engagement

  • Safe food handling

  • Integrity and honesty

  • Safety awareness

  • Basic math

  • Verbal and written communication

  • Food preparation

  • Heavy lifting

Languages

English
Native or Bilingual
Xhosa
Professional Working
Japanese
Limited Working
Spanish
Limited Working

Timeline

Crew Member

Taco Bell
12.2023 - 03.2024

Crew Member

Little Caesars
09.2022 - 11.2022

Crew Team Member

Wendys Fast Food
05.2021 - 08.2021

Crew Team Member

Sonics Drive In
08.2020 - 02.2021

Associate of Science - Computational Science

Houston Community College

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