A rigorous, task-driven professional with substantial experience in guest service with heart, people development and management. Excellent leader with great people skills. Adept at leveraging superior communicative and interpersonal skills to interact with diverse individuals and groups of all ages. Eager to provide service with compassion.
Overview
6
6
years of professional experience
Work History
General Manager in Training
Panda Express
12.2017 - 10.2021
Lead day-to-day operation of a single-standing store, including interviewing and hiring new employees, training, managing and directing associates to achieve financial goals
Create a safe and empowering environment for team to thrive and deliver exceptional Asian dining experience for all guests
Committed to building people through continuous coaching and personal development
Review financial statements, sales reports, and activity report to identify opportunities for service improvement, training and cost reduction
Ensuring smooth operation through punctual inventory orders, labor planning, and scheduling
Regional Manager
Freedom Equity Group
09.2021 - 12.2022
Provide financial knowledge and promote the importance of Life insurance
Networking through long-term sources of clients by using referrals, occupational, and special interest groups
Determine clients' particular needs and financial situations and develop a coordinated protection plan by calculating and quoting rates for intimidate coverage action
Obtained underwriting approval and complete coverage by delivering policy, planning future visits, and evaluating needs.
Pharmacy Technician
CVS Pharmacy
8405 Southeastern Ave, Indianapolis, IN 46239
07.2022 - Current
Answered incoming phone calls and addressed questions from customers and healthcare providers.
Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
Solved customer problems in-person or over the telephone by providing assistance with placing orders, navigating systems, and locating items.
Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
Education
Bachelor of Science -
Ivy Tech Community College
06.2025
Biology -
University of Texas at Arlington
05.2021
Skills
Administration and Management
Leadership
Customer Service
Adaptability
Problem-Solving Skills
Patient Confidentiality
Languages
English
Burmese
References
Jaesung Yoon, Panda Express, Jaesung.yoon@pandarg.com, 281-475-3740