Highly-motivated hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Guest Service Representative
Orlando Regional Medical Center
Orlando, FL
11.2024 - Current
Exceeded customer satisfaction by finding creative solutions to problems.
Worked effectively in team environments to make the workplace more productive.
Provided guidance to new team members and volunteers on how to perform tasks correctly.
Promoted high level of guest satisfaction through genuine, enthusiastic and friendly interactions.
Maintained updated knowledge through continuing education and advanced training.
Assistant Store Manager
Caliber Car Wash
Orlando, FL
06.2024 - 12.2024
Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
Maintained accurate records of all transactions, stock levels and employee performance metrics.
Operated a variety of machinery and tools safely and efficiently.
Recruited and hired qualified candidates to fill open positions.
Server
Twin Peaks Restaurants
Orlando, FL
02.2021 - 02.2023
Provided excellent customer service to ensure satisfaction.
Operated POS terminals to input orders, split bills and calculate totals.
Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
Provided exceptional service to high volume of daily customers.
Education
High School Diploma -
Winter Park High School
Winter Park, FL
05-2022
Skills
Customer service
Team collaboration
Time management
Communication skills
Detail-oriented
Problem-solving
Clear communication
Reliability
Professionalism
Self-motivation
Accomplishments
Fourth Place Honorable Mention in Sciences
Certification
Florida Department Of Agriculture and Consumer Services Division on Licensing
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