Kian Thompson
San Carlos,CA
Summary
Experienced sales professional with a proven ability to create significant impact through innovative campaigns and strategic insights. Demonstrated success in driving successful sales tactics, prioritizing team collaboration, and adaptability. Proficient in customer retention, creative content development, and effective hands-on consumer analysis. Recognized for reliability, creativity, and a results-driven mindset.
Overview
6
6
years of professional experience
Work History
Sales Specialist
Keen Footwear
05.2024 - 08.2024
- Thrived in a fast-paced sales environment, consistently delivering excellent customer service, which helped the team achieve monthly sales goals exceeding $70,000.
- Enhanced customer relationship and retention skills by engaging with a diverse KEEN fan base.
- Managed opening and closing operations for one of only two stores in the United States, overseeing banking and financial transactions.
Founder & Surfboard Designer
Surfboard Repair & Design Shop
01.2023 - 01.2024
- Established a functional surfboard repair shop, providing services to friends, family, and customers.
- Designed and shaped custom surfboards
- Built valuable relationships with local business owners and customers, sourcing 90% of materials locally to support sustainable practices.
Sales Specialist/Assembler
REI Co-op
01.2022 - 12.2023
- Worked for a leading American retail and outdoor recreation corporation, specialized in bike assembly, including full builds from box to completion.
- Assisted customers and collaborated with co-workers to ensure the efficient operation of the bike department.
- Gained hands-on experience in assessing bikes and skis and became proficient in using various shop tools.
Party Leader/Camp Staff
Kings Camp and Fitness
01.2019 - 01.2022
- Led youth fitness classes and provided assistance in adult fitness programs at an inclusive gym offering summer activities.
- Effectively resolved disputes with parents, developing strong customer relationship skills.
- Supported children's skill development, fostering a positive and encouraging environment for growth.
Student Intern
SMCOE - V.O.K.E / Project Solutionaries Initiative
10.2021 - 11.2021
- Collaborated with San Mateo County Education staff to identify and address key issues affecting students in local communities and government.
- Advocated for civic engagement, promoting local proposals and encouraging students to participate as active voices in shaping solutions.
- Developed and managed social media content, creating graphics and leading discussions to effectively market the V.OK.E initiative.
Student Intern
Design Tech Ambassadors
01.2020 - 02.2020
- Developed and implemented a curriculum for incoming freshmen and eighth graders, showcasing the diverse educational opportunities at Design Tech High School.
- Facilitated group sessions, efficiently managing students while assuming the role of an instructor.
- Designed and introduced a new course tailored to the needs of visiting students, enhancing their orientation experience.
Education
BS Strategic Communications - Advertising & Public Relations
University of Colorado Boulder
Boulder, CO01.2027
Skills
- Customer Service
- Customer Retention
- Team Coordination and Leadership
- Design build
- Analysis and problem solving
Websites
Projects
Surfboard Shop / Repair Studio, San Carlos, CA, 94070, 01/01/23 – 01/31/24
Established a fully operational surfboard shop specializing in repairs and custom designs. Designed and hand-shaped surfboards using custom templates. Built strong relationships with local business owners and customers, expanding understanding of the importance of curating new relationships. Locally sourced 90% of materials, emphasizing sustainability and community support.
Timeline
Sales Specialist
Keen Footwear
05.2024 - 08.2024
Founder & Surfboard Designer
Surfboard Repair & Design Shop
01.2023 - 01.2024
Sales Specialist/Assembler
REI Co-op
01.2022 - 12.2023
Student Intern
SMCOE - V.O.K.E / Project Solutionaries Initiative
10.2021 - 11.2021
Student Intern
Design Tech Ambassadors
01.2020 - 02.2020
Party Leader/Camp Staff
Kings Camp and Fitness
01.2019 - 01.2022
BS Strategic Communications - Advertising & Public Relations
University of Colorado Boulder
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