Summary
Overview
Work History
Education
Skills
Timeline
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Kiana Oiler

Kiana Oiler

Lexington,KY

Summary

Dynamic and dedicated professional with extensive experience in customer service at Taco Bell and KFC Taco Bell. Proven ability to multitask and collaborate effectively within teams, ensuring high-quality service and customer satisfaction. Skilled in cash handling and maintaining a clean environment, consistently enhancing operational efficiency.

Overview

6
6
years of professional experience

Work History

Crew Member

Taco Bell
07.2020 - 07.2021
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.

Assisted Living Caregiver

Highgrove
01.2019 - 08.2020
  • Assisted clients with personal hygiene, promoting dignity and maintaining a clean environment for their comfort.
  • Implemented safe transfer techniques when assisting residents with mobility challenges, reducing the risk of falls or injuries.
  • Assisted clients in maintaining independence by providing guidance during ambulation as needed around the facility''s premises.
  • Managed medication administration accurately to ensure resident safety and adherence to prescribed regimens.

Deli Clerk

Kroger
01.2019 - 07.2020
  • Greeted customers at counter to fulfill requests and answer questions.
  • Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
  • Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
  • Made food according to standard recipes with requested changes for customer satisfaction.

Oil Change Technician

Valvoline Instant Oil
01.2017 - 04.2018
  • Kept shop areas neat, clean, and free of safety hazards.
  • Topped off fluids in vehicle engines to lubricate, protect, and cool engine.
  • Checked fluids, tires, brakes, and other systems as part of Number-point inspection.
  • Inspected vehicles to determine need for changing oils and filters and provided feedback to customers.
  • Greeted customers and answered questions about oil changes and other services.
  • Dismounted and mounted tires to perform air checks, rotations, and rebalances.

Crew Member

KFC Taco Bell
10.2015 - 05.2017

Provided excellent customer service in both drive-thru and in-store settings. Maintained a clean work environment and kept up with product quality

Education

High School -

Tates Creek Highscool
Lexington,Ky
05.2016

Skills

  • Customer service
  • Teamwork and collaboration
  • Multitasking and organization
  • Time management
  • Problem-solving
  • Clear communication
  • Cash handling
  • Customer engagement
  • Cleaning
  • Valid Driver's license

Timeline

Crew Member

Taco Bell
07.2020 - 07.2021

Assisted Living Caregiver

Highgrove
01.2019 - 08.2020

Deli Clerk

Kroger
01.2019 - 07.2020

Oil Change Technician

Valvoline Instant Oil
01.2017 - 04.2018

Crew Member

KFC Taco Bell
10.2015 - 05.2017

High School -

Tates Creek Highscool