Overview
Work History
Education
Skills
Affiliations
Languages
Timeline
Generic

Kian (April) Henry

Lakewood

Overview

3
3
years of professional experience

Work History

Crew Member

The Exchange
Willoughby
12.2024 - Current
  • Processed payments on the cash register and counted back bills and change to patrons.
  • Wiped down tables and equipment, swept and refilled stock.
  • Upheld high standards of productivity and quality in operations.
  • Welcomed and thanked guests to demonstrate appreciation for patronage.
  • Kept up-to-date knowledge of store policies regarding payments, returns, and exchanges.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Recognized by management for providing exceptional customer service.
  • Exceeded customer satisfaction by finding creative solutions to problems.

Crew Member

Comics and Friends
Mentor
06.2024 - 11.2025
  • Processed payments on the cash register and counted back bills and change to patrons.
  • Wiped down tables and equipment, swept and refilled stock.
  • Upheld high standards of productivity and quality in operations.
  • Welcomed and thanked guests to demonstrate appreciation for patronage.
  • Kept up-to-date knowledge of store policies regarding payments, returns, and exchanges.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Recognized by management for providing exceptional customer service.
  • Exceeded customer satisfaction by finding creative solutions to problems.

Crew Member

Burger King
Eastlake
05.2023 - 11.2023
  • Processed payments on the cash register and counted back bills and change to patrons.
  • Wiped down tables and equipment, swept and refilled stock.
  • Upheld high standards of productivity and quality in operations.
  • Welcomed and thanked guests to demonstrate appreciation for patronage.
  • Kept up-to-date knowledge of store policies regarding payments, returns, and exchanges.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Recognized by management for providing exceptional customer service.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Restocked napkins, condiments, and utensils at self-service areas during slow periods.
  • Kept restaurant lobby, front counter, and restrooms neat and clean throughout shift.
  • Informed customers about daily specials in an engaging manner.
  • Processed payments on the cash register and counted back bills and change to patrons.
  • Demonstrated proper food safety practices by accurately completing the quality control checklist.
  • Restocked kitchen supplies, including food products and utensils.

Education

High School Diploma -

Willoughby South High School
Willoughby, OH
05-2024

Skills

  • Customer service
  • Point of sale systems
  • Inventory management
  • Cash handling
  • Fast-paced environment
  • Problem solving
  • Time management
  • Team collaboration
  • Effective communication
  • Staff development
  • Excellent communication
  • Superior communication skills
  • Customer relations
  • Creativity and innovation
  • Learning agility
  • Salesmanship
  • Analytical skills
  • Team leadership
  • Positive attitude

Affiliations

  • South High School Drama Club Student Director and Leader
  • South High School Game Club Co-Founder

Languages

ASL (American Sign Language)
Limited

Timeline

Crew Member

The Exchange
12.2024 - Current

Crew Member

Comics and Friends
06.2024 - 11.2025

Crew Member

Burger King
05.2023 - 11.2023

High School Diploma -

Willoughby South High School

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Kian (April) Henry