Summary
Overview
Work History
Education
Skills
Timeline
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Kiara Woods

Monroe,GA

Summary

Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.

Overview

6
6
years of professional experience

Work History

Office Manager

All in One Home Repairs
09.2022 - Current
  • Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
  • Managed payroll and benefits administration to ensure accuracy and compliance with company policies.
  • Maintained primary relationship accountability for clients, overall servicing responsibility and client satisfaction to maximize profitability of client relationships.
  • Organized and updated databases, records and other information resources.

Customer Service Associate

Walgreens
04.2020 - 09.2023
  • Provide friendly service and assistance to customers by resolving customer conflicts
  • Engage customers and patients by greeting them and offering assistance with products and services
  • Performing cashiering functions and basic aseptic techniques
  • Assist in making prescriptions by selecting suitable pharmaceuticals
  • Maintaining and refilling up-to-date inventory of medicines, prescriptions and pharmaceutical add-ons.

Substitute Teacher

Walton County Public Schools
04.2020 - 05.2023
  • Perform instructional and classroom management processes for teachers who are absent for a day or longer periods of time
  • Duties include taking attendance, explaining homework, and maintaining classroom cleanliness.

Customer Service Representative

William Sonoma Inc.
02.2018 - 04.2020
  • Use internal scheduling systems to coordinate delivery and pick up of Williams-Sonoma Branch merchandise
  • Handle executive customer escalations and follow through to resolution
  • Maintain customer inquiries and progress with a self-created database; focusing on customer resolution and trends.

Education

Bachelor of Science - Biology

Albany State University
Albany, GA
05.2016

Skills

  • Operations Management
  • Data Entry
  • Human Resources Management
  • Data Retrieval Systems
  • Excellent Multi-Tasking Ability
  • Organizational Skills

Timeline

Office Manager

All in One Home Repairs
09.2022 - Current

Customer Service Associate

Walgreens
04.2020 - 09.2023

Substitute Teacher

Walton County Public Schools
04.2020 - 05.2023

Customer Service Representative

William Sonoma Inc.
02.2018 - 04.2020

Bachelor of Science - Biology

Albany State University

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Kiara Woods