Kiawana Monique Edwards
Corpus Christi,TX
Summary
Property Manager versed in all aspects of leasing, marketing, staffing, financial reviews, and budgeting. Dedicated Property Manager who has a concern for both sides of the equation, from residents to board members. Highly skilled in conflict resolution and mediation techniques. Specializing in Class A properties to distressed assets. From lease-up to Choice Housing Voucher/ Section 8. Compile and share comprehensive summaries from discussions with team members and management, ensuring clear communication alignment with action items and facilitating tracking and follow-up on project execution.
Overview
11
11
years of professional experience
Work History
Community Manager
The Retreat Corpus Christi
Corpus Christi, TX
06.2022 - Current
- Reviews aged vacancies, marketing tour route, market-ready apartments, and models. Analyzes weekly leasing reports and forecasts occupancy trends. Completes and updates the market survey.
- Continuously assessed community goals and objectives, making data-driven decisions to align strategies with overall organizational priorities.
- Organized regular community events, fostering a sense of belonging among members and promoting networking opportunities.
- Planned and executed promotional activities to drive community engagement and increase occupancy numbers.
- Streamlined operations by communicating efficiently with clients, keeping meticulous records, managing the budget, and internal collaboration.
Assistant Property Manager
The Retreat Corpus Christi
Corpus Christi, TX
03.2020 - 06.2022
- Oversaw daily operations, including leasing, rent collection, and tenant relations.
- Coordinated move-ins/outs, inspections, and managed make-ready boards.
- Processed service requests and ensured high resident satisfaction with follow-ups.
- Drafted notices and conducted compliance inspections.
- Assisted with lease renewals, resident correspondence, and monthly newsletters.
- Month over month, achieved delinquency at or below 1%.
Assistant Property Manager
BK Multifamily
Corpus Christi, TX
03.2019 - 09.2019
- Followed up on delinquent tenants and coordinated collection procedures.
- Coordinated move-ins and move-outs, ensuring smooth transitions for both tenants and property management team.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Provided excellent customer service by promptly responding to inquiries and addressing grievances; resulting in increased tenant retention rates.
Assistant Property Manager
Corpus Christi Housing Authority
Corpus Christi, TX
09.2017 - 03.2019
- Coordinated move-ins and move-outs, ensuring smooth transitions for both tenants and theproperty management team.
- Followed up on delinquent tenants and coordinated collection procedures.
- Coordinated move-ins and move-outs, ensuring smooth transitions for both tenants and property management team.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
Assistant Property Manager
Case & Associates
Corpus Christi, TX
04.2016 - 04.2017
- This property was a lease up. Maintained in-depth knowledge of competition through consistent evaluation of market conditions and trends. Conducted apartment tours for potential tenants and answered any questions. Collected and kept careful records of rental payments. Monitored and documented all income, including delinquencies. Handled customer complaints personally to verify they were properly handled.
Property Manager
Bluestone Asset LLC
Corpus Christi, TX
08.2014 - 08.2015
- Managed all day-to-day activities involving tenants, subcontractors and property management. Taught, promoted and enforced safe work practices among on-site staff. Wrote clear and concise owner's reports based on findings from quarterly financial statements. Managed overall tenant relations, including promoting tenant satisfaction and streamlining services delivery. Compiled and conveyed all operational and financial data to the regional manager.
Education
High School Diploma -
Silverado High School
Las Vegas, NVSome College (No Degree) -
UNLV
Las VegasAssociate of Occupational Studies Degree in Baking -
Auguste Escoffier School of Culinary Arts
Skills
- Multi-family property management
- Sales and marketing
- Knowledge of leasing and market conditions
- New construction
- Fair housing mandates
- Lease up
- Financial budgeting and reporting
Accomplishments
- Led corporate training program for 17 property manager trainees.
- Successfully implemented rent collection procedure increasing revenue
- Awarded J. Turner Research ORA Power Ranking (2021,2022).
Timeline
Community Manager
The Retreat Corpus Christi
06.2022 - Current
Assistant Property Manager
The Retreat Corpus Christi
03.2020 - 06.2022
Assistant Property Manager
BK Multifamily
03.2019 - 09.2019
Assistant Property Manager
Corpus Christi Housing Authority
09.2017 - 03.2019
Assistant Property Manager
Case & Associates
04.2016 - 04.2017
Property Manager
Bluestone Asset LLC
08.2014 - 08.2015
High School Diploma -
Silverado High School
Some College (No Degree) -
UNLV
Associate of Occupational Studies Degree in Baking -
Auguste Escoffier School of Culinary Arts
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