KIBROM GEBREMEDHIN
Loganville,GA
Summary
Dynamic Assistant Manager with a proven track record at AAA Staffing, excelling in employee training and conflict resolution. Adept at enhancing operational efficiency and fostering customer satisfaction through effective team building and performance evaluation. Committed to driving strategic initiatives that elevate service quality and employee engagement.
Overview
8
8
years of professional experience
Work History
Assistant Manager
AAA Staffing
Atlanta, GA
01.2024 - Current
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Collaborated with management on developing strategic plans for achieving business goals.
- Resolved conflicts between team members effectively.
- Managed customer service inquiries and complaints promptly.
- Monitored employee attendance records, timekeeping, and payroll information.
- Coordinated with other departments to ensure the smooth flow of operations.
- Conducted regular performance reviews for employees to identify areas of improvement.
- Communicated regularly with customers to gain insights into their needs.
- Established processes for monitoring customer satisfaction levels.
- Organized training sessions for new hires to familiarize them with the workplace environment.
Assistant Manager
Premier Valet
Atlanta, GA
12.2022 - 12.2024
Supervisor
LAZ Parking
Atlanta, GA
01.2017 - 11.2022
Education
Bachelor of Science - Management
UNITY UNIVERSITY
Addis Ababa Ethiopia05-2015
Skills
- Employee training
- Customer service
- Conflict resolution
- Performance evaluation
- Team building
- Customer relationship management
- Staff mentoring
- Operational efficiency
- Compliance
- Customer service and satisfaction
Timeline
Assistant Manager
AAA Staffing
01.2024 - Current
Assistant Manager
Premier Valet
12.2022 - 12.2024
Supervisor
LAZ Parking
01.2017 - 11.2022
Bachelor of Science - Management
UNITY UNIVERSITY