Kiera Pretzsch
UNION GROVE
Summary
I have over time developed strong communication and teamwork skills in very customer-focused environments. I keep my workspace organized to ensure efficiency when working with others and by myself. I am looking to transition into new fields and opportunities, using my skills to ensure I can do so smoothly! I have become a rather quick learner.
Overview
1
1
year of professional experience
Work History
Crew Member
Burger King
01.2026 - Current
- Ensured cleanliness and organization of work areas to meet health regulations.
- Provided excellent customer service by taking orders and resolving complaints.
- Assisted in training new crew members on operational procedures and safety practices.
- Collaborated with team members to achieve daily sales goals and improve service speed.
- Maintained accurate cash handling procedures during transactions at the register.
- Worked front counter, drive-thru and other areas.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Promoted a positive work environment through effective communication and teamwork among staff members.
Crew Member
McDonald's
10.2024 - 03.2025
- Managed inventory levels by restocking supplies as needed throughout shifts.
- Collaborated with team members to complete orders.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
Education
High School Diploma -
AP Brewer High School
Somerville, AL05-2025
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Problem-solving
- Clear communication
Timeline
Crew Member
Burger King
01.2026 - Current
Crew Member
McDonald's
10.2024 - 03.2025
High School Diploma -
AP Brewer High School