Kierra McElveen
Columbia,SC
Summary
Dedicated property management professional with expertise in customer relationship management and lease administration. Known for attention to detail and strong communication skills, consistently ensuring regulatory compliance and high levels of tenant satisfaction.
Overview
1
1
year of professional experience
Work History
Assistant Property Manager
The Arbors at Windsor Lake
Columbia , SC
08.2025 - Current
- Managed daily property operations, ensuring timely responses to tenant inquiries.
- Resolved resident questions and concerns promptly and professionally.
- Built strong professional relationships with residents through exceptional service.
- Worked closely with property managers to improve resident satisfaction and occupancy.
- Collaborated with property managers to enhance resident satisfaction and increase occupancy rates.
- Prepared reports and maintained organized documentation to support efficient office operations.
- Reviewed completed applications and assessed household information against file history and program regulations.
Leasing Consultant
Arbors at Windsor Lake
Columbia, SC
03.2025 - 08.2025
- Assisted prospective tenants with property tours and application processes.
- Promoted high level of customer service and assistance by greeting clients, responding to concerns, showing units and quickly resolving issues.
- Responded to tenant inquiries and resolved issues promptly and professionally.
- Prepared lease agreements, collected security deposits and rent payments from tenants.
- Maintained accurate records of leasing agreements and tenant information.
- Implemented leasing software for managing applications and tracking leads efficiently.
- Collaborated with team members to create engaging marketing materials for property promotions.
Education
High School Diploma -
Wilson High School
Florence, SC06-2011
Skills
- Property management
- Lease administration
- Tenant relations
- Regulatory compliance
- Maintenance coordination
- Client relationship management
- Microsoft Office (Word, Excel, Outlook)
Timeline
Assistant Property Manager
The Arbors at Windsor Lake
08.2025 - Current
Leasing Consultant
Arbors at Windsor Lake
03.2025 - 08.2025
High School Diploma -
Wilson High School