Kim Alvarez
Trader Joes
San Rafael,CA
10
years of professional experience
Reliable professional with experience in customer service, front desk operations, and executive support. Strengths include organization, time management, and teamwork in fast-paced environments.
Work History
Crew Member
1 Year 10 Months- Assisted customers with product selection, providing friendly service and accurate item information.
- Operated point-of-sale system accurately while processing transactions and bagging purchases.
- Stocked shelves and maintained organized product displays to support efficient store operations.
- Rotated inventory and checked expiration dates to maintain freshness and product quality.
Night Front Desk Assistant
4 Years 3 Months- Processed guest check-ins and checkouts with accuracy, maintaining smooth front office flow.
- Managed reservation requests, confirmations, and modifications using property management system.
- Resolved guest concerns promptly, coordinating solutions with housekeeping and other departments.
- Answered phones, relayed hotel information, and directed inquiries to appropriate services.
- Maintained front desk organization, ensuring consistent communication and dependable daily operations.
Executive Assistant
3 Years 6 Months- Coordinated board and leadership meetings, preparing agendas, materials, and follow-up items.
- Anticipated executive needs, organizing logistics and minimizing daily operational disruptions.
- Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
- Drafted correspondence, presentations, and reports with accuracy and confidential handling.
- Tracked action items across departments, ensuring timely completion and clear communication.
- Streamlined administrative workflows, improving scheduling, filing, and document retrieval processes.
Education
Associate of Science - Registered Nurse
Skills
Customer service
Time management
Multitasking and organization skills
Teamwork and collaboration
Timeline
Crew Member
Trader Joes
10.2024 - 08.2026Read More
Night Front Desk Assistant
Hilton
06.2020 - 09.2024Read More
Executive Assistant
Stonebridge Financial Group
11.2016 - 05.2020Read More
College of Marin
Associate of Science from Registered Nurse
Read More