Kimberly Bryant
Forest Grove,OR
Summary
Results-driven Lead Certified Pharmacy Technician with expertise in pharmacy operations, inventory management, and customer service. Proven track record in enhancing workflow efficiency and ensuring regulatory compliance.
Overview
7
7
years of professional experience
Work History
Lead Certified Pharmacy Technician
Fred Meyer Pharmacy
Cornelius, Oregon
08.2021 - Current
- Supervised pharmacy operations and ensured compliance with safety regulations.
- Provided direct supervision and training to pharmacy technicians.
- Trained new pharmacy technicians on procedures and customer service standards.
- Assisted pharmacists in preparing and dispensing medications to customers.
- Managed inventory control and maintained accurate medication stock levels.
- Processed prescription orders using pharmacy management software efficiently.
- Coordinated with healthcare providers regarding prescription clarifications and refills.
- Implemented workflow improvements to enhance overall pharmacy efficiency.
- Provided exceptional customer service by addressing patient inquiries promptly.
- Resolved customer complaints in a timely manner.
- Processed insurance claims for prescriptions filled at the pharmacy.
- Verified accuracy of data entry into computer system for new prescriptions.
- Answered phone calls from customers seeking advice about their medications.
- Generated reports detailing sales, profits, and inventory levels.
- Received incoming shipments of drugs from wholesalers or manufacturers.
- Ordered drugs from wholesalers or manufacturers for patient care.
Medication Aide
Rosewood Park Assisted Living
Hillsboro, Oregon
03.2019 - 06.2021
- Administered medications to residents according to prescribed schedules and protocols.
- Monitored residents for side effects and reported changes to nursing staff.
- Maintained accurate medication records and documentation for compliance purposes.
- Ensured that all controlled substances were appropriately secured at all times according to state regulations.
- Monitored patient vital signs such as temperature, pulse rate and blood pressure.
- Communicated effectively with residents, families, and healthcare team members.
- Trained new staff on medication administration procedures and safety protocols.
- Scheduled and coordinated medication deliveries from pharmacy partners efficiently.
- Conducted regular inventory checks of medications and supplies to ensure availability.
- Assisted with daily living activities, ensuring comfort and safety for residents.
Education
Pharmacy Technician Career Program - Pharmacy Technician
Blackstone Career Institute
Online07-2021
Skills
- Pharmacy operations
- Prescription processing
- Medication dispensing
- Pharmacy software proficiency
- Inventory management
- Order verification
- Insurance billing
- Compliance regulations
- HIPAA compliance
- Team leadership
- Staff development
- Training coordination
- Problem solving
- Effective communication
- Customer service management
- Attention to detail
Timeline
Lead Certified Pharmacy Technician
Fred Meyer Pharmacy
08.2021 - Current
Medication Aide
Rosewood Park Assisted Living
03.2019 - 06.2021
Pharmacy Technician Career Program - Pharmacy Technician
Blackstone Career Institute