Summary
Overview
Work History
Education
Skills
Timeline
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Kim Livingston

Rancho Murieta,California

Summary

Accomplished Supervisor of Operations and Driver at UPS, renowned for enhancing customer satisfaction through exceptional service and maintaining punctuality. Excelled in staff performance evaluation and adept at navigating challenging conditions, ensuring timely deliveries. Skills include a clean driving record and outstanding patience, underpinning a commitment to excellence and reliability in fast-paced environments. Hardworking employee enthusiastic about learning Type field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.

Overview

32
32
years of professional experience

Work History

Driver

United Parcel Service, UPS
05.1999 - 05.2022
  • Delivered goods and products to customer on time and in excellent condition.
  • Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
  • Provided exceptional customer service, addressing concerns and resolving issues promptly.
  • Maintained professional and friendly demeanor during deliveries to uphold company reputation.
  • Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
  • Navigated challenging weather conditions safely while maintaining on-time delivery performance rates.
  • Obtained signatures from customers upon delivery of goods.

Supervisor of Operations

UPS
05.1991 - 05.1999
  • Evaluated staff performance regularly, offering constructive feedback designed to promote growth within their roles.
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Achieved high levels of customer satisfaction with consistent attention to detail and effective communication skills.
  • Adapted quickly to changing business needs, ensuring the operations team was always prepared for any shifts in demand or industry trends.

PT Loader

UPS
01.1990 - 05.1991
  • Loaded and unloaded materials onto and off of trucks for fast shipment.
  • Reduced load times for trucks by streamlining the packing process and utilizing space effectively.
  • Loaded and unloaded cargo efficiently, minimizing potential damage to goods during transit.
  • Lifted and slid packages weighing up to 150 pounds on conveyor belts to transport items.
  • Maintained a safe work environment with proper handling techniques and adherence to safety protocols.
  • Balanced heavy workloads with tight deadlines, consistently meeting or exceeding goals in a fast-paced warehouse environment.
  • Improved efficiency in the loading process by implementing effective organizational and prioritization strategies.
  • Followed all safety and security protocols to minimize risk of injury.

Education

Diploma -

Salinas High School
Salinas, CA
1987

Skills

  • Customer Service
  • Clean Driving Record
  • Punctual and Reliable
  • Patience and understanding
  • Valid Driver's License

Timeline

Driver

United Parcel Service, UPS
05.1999 - 05.2022

Supervisor of Operations

UPS
05.1991 - 05.1999

PT Loader

UPS
01.1990 - 05.1991

Diploma -

Salinas High School

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Kim Livingston