Motivated server and trainer with 32 years of experience in the restaurant industry. Engaging personality and flexible approach to new ideas.. Upbeat, friendly and anticipating customer needs to facilitate customer service to guests in restaurant settings. Excellent wine sales and knowledge. Assisted in facilitating award with wine spectator 10 years in a row. Expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management. Effective creator of service structures with thoughtful organization. High sales leader, boosting volume and increasing sales opportunities. Always go above and beyond to assist the customer and can also thrive in a team environment.
Customer Service, going above and beyond for guest
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