Summary
Overview
Work History
Education
Skills
Timeline
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Kimberly Miramontes

Kimberly Miramontes

Assistant General Manager/ Realtor
Westminster,CA

Summary

Motivated server and trainer with 32 years of experience in the restaurant industry. Engaging personality and flexible approach to new ideas.. Upbeat, friendly and anticipating customer needs to facilitate customer service to guests in restaurant settings. Excellent wine sales and knowledge. Assisted in facilitating award with wine spectator 10 years in a row. Expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management. Effective creator of service structures with thoughtful organization. High sales leader, boosting volume and increasing sales opportunities. Always go above and beyond to assist the customer and can also thrive in a team environment.

Overview

17
17
years of professional experience
3
3
years of post-secondary education

Work History

Realtor

EXP California Realty
San Ramon, CA
07.2021 - Current
  • Assisted buyers with finding ideal homes by assessing needs, requirements, and budgets.
  • Advised and informed over 100 clients on current market activities and conditions.
  • Increased GCI by 90% and listings year over year. Maintained 5 out of 5 in guest reviews 17 years in row
  • Completed property analysis before completing deals to uphold accuracy in listings and appraisals

Assistant General Manager

Rusty Pelican Restaurant
Newport, WA
11.2015 - 07.2020
  • Increased sales by 20% each year, running low labor and food costs. Revamping entire menus and training staff on all menu items.
  • Maintained well-controlled business inventory with minimal losses by enforcing solid monitoring and management structures. Responsible for overseeing all managers.
  • Streamlined all training material and ran highly professional training team.
  • Resolved problems promptly to elevate customer approval.

Server Trainer

Rusty Pelican Restaurant
Newport Beach, CA
02.2007 - 11.2015
  • Established large guest base and guest first mentality for all
  • Worked as team to go above and beyond to exceed guest expectations
  • Designed training material for employees and increased company retention and productivity by 80%
  • Consistently leader in food and wine sales

Education

High School Diploma -

Garden Grove High School
Garden Grove, CA
09.1988 - 06.1991

Skills

Customer Service, going above and beyond for guest

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Timeline

Realtor

EXP California Realty
07.2021 - Current

Assistant General Manager

Rusty Pelican Restaurant
11.2015 - 07.2020

Server Trainer

Rusty Pelican Restaurant
02.2007 - 11.2015

High School Diploma -

Garden Grove High School
09.1988 - 06.1991
Kimberly MiramontesAssistant General Manager/ Realtor