Kimber Rzasa
Osage,IA
Summary
Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Overview
1
1
year of professional experience
Work History
Crew Member
Wendy's
Clear Lake, IA
03.2024 - 06.2024
- Checked expiration dates on all products before serving them to customers.
- Adhered to health department regulations regarding food handling procedures.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Monitored quality of food served to ensure it met company standards for presentation and temperature.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Maintained an organized work area to ensure efficient operations.
Shift Leader
McDonald's
Gulf Breeze, FL
08.2023 - 02.2024
- Provided efficient and courteous handling of customer issues.
- Maintained a safe and sanitary environment by overseeing cleaning activities in dining areas, restrooms, kitchen equipment, and floors.
- Consistently provided outstanding customer service while maintaining a positive demeanor throughout the entire shift.
- Maintaining organization by assigning tasks as required to staff.
- Ensured staff members were well-prepared in job responsibilities and following safety guidelines.
- Scheduled team members for shifts based on business needs and customer demand.
- Adhered to all health code regulations while preparing food items for customers.
Education
High School Diploma -
Homeschooled
09-2024
Skills
- Customer Service
- Customer Engagement
- Integrity and Honesty
- Creativity and Innovation
- Safety
- Verbal and written communication
- Initiative and Self-Motivation
- Positive Company Representation
- Safety awareness
- Flexible Schedule
- Time Management
- Problem-Solving
- Cleaning
Timeline
Crew Member
Wendy's
03.2024 - 06.2024
Shift Leader
McDonald's
08.2023 - 02.2024
High School Diploma -
Homeschooled
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