Kimberly Borisouth
Summary
Motivated and dependable professional with more than six years of experience in leadership, customer service, and business operations. Strong background in supervising teams, resolving customer concerns, maintaining accurate records, and improving daily operations. Highly organized, detail-oriented, and recognized for excellent communication, problem-solving, and the ability to adapt quickly. Dedicated to delivering exceptional service while contributing to organizational success.
Overview
6
6
years of professional experience
Work History
Assistant Manager
Panda Express
Kansas City
01.2020 - 06.2026
- Assisted in overseeing daily business operations and ensuring exceptional customer service.
- Led and supported employees by providing coaching, training, and performance guidance.
- Resolved customer concerns professionally, resulting in positive customer experiences.
- Maintained accurate reports, records, and operational documentation.
- Managed employee scheduling and assisted with hiring and onboarding.
- Oversaw inventory levels and coordinated product ordering.
- Processed cash transactions and reconciled daily deposits accurately.
- Worked closely with management to improve efficiency and achieve business goals.
- Ensured compliance with company policies, procedures, and safety standards.
Education
FL Schlagle High School
Kansas City, KSSkills
- Leadership & Team Development
- Customer Service
- Administrative Support
- Scheduling
- Cash Handling
- Inventory Control
- Data Entry & Record Keeping
- Microsoft Word, Excel & Outlook
- Organization and Time Management
- Problem Solving
- Attention to Detail
- Multitasking
- Conflict Resolution
- Written and Verbal Communication
- Fast Learner
Timeline
Assistant Manager
Panda Express
01.2020 - 06.2026
FL Schlagle High School