Kimberly Calleja Mariano
Keyport,NJ
Summary
Accomplished Shift Manager at Kentucky Fried Chicken, adept in decision-making and customer service, significantly enhanced team performance through effective training and mentoring. Excelled in cash handling and relationship building, ensuring optimal inventory levels and minimizing waste, driving efficiency and upholding company standards.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Shift Manger
Kentucky Fried Chicken
03.2020 - Current
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Kept employees operating productively and working on task to meet business and customer needs.
- Coached crew members to optimize performance and motivate toward more efficient work.
- Monitored inventory levels closely, maintaining optimal stock availability while minimizing waste and costs.
Education
Bachelor of Arts - Graphic Design
Rocky Mountain College of Art And Desgin
1600 Pierce St, Lakewood, CO 8021405.2027
High School Diploma -
Keyport High School
351 Broad St, Keyport, NJ 0773506.2023
Skills
- Cash Handling
- Decision-Making
- Customer service focus
- Employee Training
- Workplace Safety
- Hiring and Recruiting
- Relationship Building
Certification
Servsafe Certify
Languages
Spanish
Full Professional
Timeline
Shift Manger
Kentucky Fried Chicken
03.2020 - Current
Bachelor of Arts - Graphic Design
Rocky Mountain College of Art And Desgin
High School Diploma -
Keyport High School
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