Kimberly Carroll
Centralia,MO
Summary
Compassionate Patient Access Representative well-versed in performing diverse administrative functions for patient care with high degree of diplomacy and problem-solving acumen. Positive and upbeat team player with good communication and time management abilities. Demonstrated extreme attention to detail with accuracy of medical records.
Overview
9
9
years of professional experience
Work History
Patient Access Specialist
University of Missouri Hospital
Columbia, MO
08.2014 - Current
- Verified demographics and insurance information to register patients in computer system.
- Organized and maintained records by updating and obtaining both personal and financial information from patients.
- Responded to patient concerns and inquiries professionally and efficiently.
- Updated reference materials with Medicare, Medicaid and third-party payer requirements, guidelines, policies and list of accepted insurance plans.
- Explained policies, procedures and services to patients.
- Helped patients obtain health care services by setting up referrals.
Education
CMA - Certified Medical Assistant
05.1992
Skills
- Specialist referrals
- Patient scheduling
- Medical terminology expertise
- Solution implementation
- Insurance company knowledgeable
- Appointment scheduling
- Patient interviewing skills
- Appointment confirmation
- Health information obtainment
- Front desk operations
- Insurance Verification
- Patient Registration
- Interpreting physician orders
Seeking weekend work only
- I enjoy my job with the University of Missouri but now that I have another child in college I would like to have more income to help with college expenses.
References
References available upon request.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Patient Access Specialist - University of Missouri Hospital
08.2014 - Current
Midstate College - CMA, Certified Medical Assistant