Kimberly Cruz
El Paso
Summary
Highly motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively, unsupervised, and quickly mastering new skills.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Shift Leader
Auntie Anne's/Jamba, Monica Marquez
El Paso
09.2024 - Current
- Handled customer inquiries in a timely manner while providing accurate information regarding menu items and promotions.
- Supervised the cleaning of dining areas, restrooms, kitchen equipment, and floors in order to maintain a safe and sanitary environment for customers and staff alike.
- Inspected food preparation areas to ensure proper sanitation standards were met at all times.
- Monitored inventory levels.
- Assisted in training new employees on shift operations.
- Verified that cash drawers contained correct amounts of money during opening and closing shifts.
- Provided exceptional customer service and maintained a positive attitude throughout the shift.
- Ensured staff was properly trained on all aspects of their job duties, including safety protocols.
Cashier/Tea Barista
The Hub, Core Marquez
El Paso
08.2023 - 12.2023
- Counted and balanced cashier drawers.
- Increased sales by encouraging customers to purchase additional products and services.
- Cleaned and sanitized service or seating areas, complying to health protocols and food safety standards.
Crew Member
Jack in the Box
El Paso
09.2022 - 12.2022
- Processed takeout orders quickly to ensure timely delivery of meals.
- Organized dining room tables with condiments, napkins and other necessities prior to seating guests.
Education
Business -
El Paso Community College
El Paso, Texas 12-2026
High School Diploma -
Horizon High School
El Paso, Texas05-2024
Skills
- Customer service
- Employee training
- Team leadership
- Multitasking
- Excellent communication
Certification
- Food Handler's License
Timeline
Shift Leader
Auntie Anne's/Jamba, Monica Marquez
09.2024 - Current
Cashier/Tea Barista
The Hub, Core Marquez
08.2023 - 12.2023
Crew Member
Jack in the Box
09.2022 - 12.2022
Business -
El Paso Community College
High School Diploma -
Horizon High School
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