Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kimberly Hemby

Nashville,TN

Summary

Experienced professional with solid background in foodservice. Offers excellent track record of tackling various tasks to support kitchen and wait staff. Demonstrates genuine hospitality to establish rapport with patrons and deliver memorable experiences.

Overview

13
13
years of professional experience

Work History

Server

Xanterra Parks & Resorts
Yellowstone National Park County (historical), Montana
05.2023 - 07.2024
  • Provided excellent customer service to ensure satisfaction.
  • Assisted in training new servers.
  • Maintained records of transactions made during shift as required by law or company policy.
  • Monitored dining room for cleanliness and proper set-up at all times.
  • Accurately recorded orders on cash register and point-of-sale system.
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Upheld high standards of sanitation in accordance with health department regulations.
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.
  • Handled money transactions accurately while following company procedures for handling cash payments.

Restaurant Owner

Black’s Smokehouse
Seneca, South Carolina
01.2014 - 12.2022
  • Collaborated with chefs on new recipes, flavors and presentations for dishes served in the restaurant.
  • Monitored customer feedback to ensure satisfaction with menu items and services provided.
  • Served as primary point of contact for customer inquiries or complaints.
  • Planned and executed special events hosted at the restaurant such as wine tastings and live music performances .
  • Created promotions and special events to attract customers and boost sales.
  • Interviewed potential hires for front-of-house positions such as servers and bartenders .
  • Developed menus that featured local ingredients while meeting customer demands.

Restaurant Owner

Blue Marble Deli and Bakery
Seneca
12.2011 - 12.2013
  • Collaborated with chefs on new recipes, flavors and presentations for dishes served in the restaurant.
  • Monitored customer feedback to ensure satisfaction with menu items and services provided.
  • Served as primary point of contact for customer inquiries or complaints.

Education

Bachelor of Arts - Public Relations

Middle Tennessee State University
Murfreesboro, TN
12-1993

Skills

  • Order Management
  • Supply Restocking
  • Food Running
  • Food Delivery
  • Guest Engagement
  • Table Bussing
  • Safe Food Handling
  • Food inspection
  • Beverage Preparation
  • Dining crew workflow optimization
  • Point of Sale (POS) system operations
  • Suggestive Selling
  • Menu knowledge
  • Strong Work Ethic
  • Sales expertise

Timeline

Server

Xanterra Parks & Resorts
05.2023 - 07.2024

Restaurant Owner

Black’s Smokehouse
01.2014 - 12.2022

Restaurant Owner

Blue Marble Deli and Bakery
12.2011 - 12.2013

Bachelor of Arts - Public Relations

Middle Tennessee State University
Kimberly Hemby