Experienced professional with solid background in foodservice. Offers excellent track record of tackling various tasks to support kitchen and wait staff. Demonstrates genuine hospitality to establish rapport with patrons and deliver memorable experiences.
Overview
13
13
years of professional experience
Work History
Server
Xanterra Parks & Resorts
Yellowstone National Park County (historical), Montana
05.2023 - 07.2024
Provided excellent customer service to ensure satisfaction.
Assisted in training new servers.
Maintained records of transactions made during shift as required by law or company policy.
Monitored dining room for cleanliness and proper set-up at all times.
Accurately recorded orders on cash register and point-of-sale system.
Ensured that each guest was served courteously, quickly, and efficiently.
Responded efficiently to guest inquiries and complaints in a professional manner.
Upheld high standards of sanitation in accordance with health department regulations.
Communicated effectively with kitchen staff regarding customer allergies or special requests.
Handled money transactions accurately while following company procedures for handling cash payments.
Restaurant Owner
Black’s Smokehouse
Seneca, South Carolina
01.2014 - 12.2022
Collaborated with chefs on new recipes, flavors and presentations for dishes served in the restaurant.
Monitored customer feedback to ensure satisfaction with menu items and services provided.
Served as primary point of contact for customer inquiries or complaints.
Planned and executed special events hosted at the restaurant such as wine tastings and live music performances .
Created promotions and special events to attract customers and boost sales.
Interviewed potential hires for front-of-house positions such as servers and bartenders .
Developed menus that featured local ingredients while meeting customer demands.
Restaurant Owner
Blue Marble Deli and Bakery
Seneca
12.2011 - 12.2013
Collaborated with chefs on new recipes, flavors and presentations for dishes served in the restaurant.
Monitored customer feedback to ensure satisfaction with menu items and services provided.
Served as primary point of contact for customer inquiries or complaints.