Kimberly Mensink
Rocky Comfort,MO
Summary
Dependable cashier team lead with experience in customer service, POS systems, cash balancing, and refund processing. Known for accurate register reports, strong communication, and steady front-counter support.
Overview
14
14
years of professional experience
Work History
Cashier Team Lead
Longview Convenience Store
Rocky Comfort, MO
09.2021 - Current
- Trained new cashiers on POS systems and cash handling procedures to enhance service quality.
- Supported cashier operations during peak hours to ensure smooth transactions.
- Balanced cash drawers to maintain accurate financial records.
- Addressed customer concerns at the front counter to improve satisfaction.
Office Administrative Assistant
Joplin Housing Authority
Joplin, Missouri
02.2013 - 03.2015
- Supported housing authority office operations with clerical and receptionist tasks.
- Answered resident calls and directed questions about housing applications and services.
- Answered phones to direct callers, schedule appointments, and provide general office information.
- Scheduled appointments, meetings, and office calendars for staff and residents.
- Processed tenant files, lease documents, and confidential records.
- Prepared correspondence, notices, and forms for housing programs.
- Assisted with intake paperwork and application follow-up.
- Entered data into office systems and updated resident records.
- Organized mail, supplies, and filing systems for daily office workflow.
- Organized and maintained filing systems, both paper and electronic.
- Performed administrative duties such as photocopying, faxing documents and mailing packages.
- Managed office duties, ordered materials, organized workspaces, answered emails, and made phone calls.
- Maintained confidentiality of sensitive data in accordance with company policies.
Education
GED -
Missouri Southern State University
Joplin, MO05-2002
Skills
- Cash handling
- POS systems
- Cash drawer balancing
- Refund processing
- Register reports
- Customer service
Timeline
Cashier Team Lead
Longview Convenience Store
09.2021 - Current
Office Administrative Assistant
Joplin Housing Authority
02.2013 - 03.2015
GED -
Missouri Southern State University