KIMBERLY M. WALTON
Decatur
Summary
Dependable office management professional brings many years of experience in administrative oversight. Self-starter and skilled team leader with history unifying staff under common goals, modeling organizational efficiency, and instilling customer service excellence.
Overview
21
21
years of professional experience
Work History
Office Manager
Orthodontic Care of Ga
Atlanta
09.2019 - Current
- Managed daily office operations for a leading orthodontic practice.
- Coordinated patient scheduling and appointment reminders efficiently.
- Oversaw inventory management of dental supplies and equipment.
- Developed office policies to enhance workflow and communication.
- Trained and supervised administrative staff in office procedures.
- Maintained compliance with health regulations and safety standards diligently.
- Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
- Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
Front Office Coordinator
Kool Smiles Dentistry
Decatur
02.2015 - 01.2019
- Responsible for all front office duties which include scheduling patients with a friendly smile, verifying insurance, pre-authorizations for Medicaid, Medicare and all commercial insurances also collecting payments, check-in/check-out patients in a timely manner, Ordering all supplies and keeping office up to standards, calling in prescription refills, accounts receivables, and claims.
Office Manager
Golden Alliance LLC
Tucker
05.2012 - 01.2015
- Responsible for all daily operations throughout the business, to include maintaining all phone lines, the collection of rental payments, work orders, and making sure all properties are properly insured.
- Responsible also for marketing of properties, listings and showings.
- Finally assisting with auction functions and bidding, and making sure the office runs thoroughly and efficiently.
- Responsible for accounts receivables.
Front Office Coordinator
Kool Smiles Dentistry
Decatur
05.2005 - 02.2012
- Responsible for all front office duties which include scheduling patients with a friendly smile, verifying insurance, preauthorizations for Medicaid and commercial insurances also collecting payments, check-in/check-out patients in a timely manner, Ordering all supplies and keeping office up to standards, calling in prescription refills.
Customer Service Manager
Apartment Movers
Chamblee
04.2004 - 04.2005
- Quote/schedule and book moves, assign drivers/helpers daily duties, inventory the warehouse/trailer, and responsible for ordering supplies and equipment within the office, handle all damage claims.
Education
Academic Diploma -
Columbia High School
Decatur, GASkills
- Typing
- Insurance verification
- Taking payments
- Assisting patients with check in and check out
- Revising contracts
- Customer care practices
Timeline
Office Manager
Orthodontic Care of Ga
09.2019 - Current
Front Office Coordinator
Kool Smiles Dentistry
02.2015 - 01.2019
Office Manager
Golden Alliance LLC
05.2012 - 01.2015
Front Office Coordinator
Kool Smiles Dentistry
05.2005 - 02.2012
Customer Service Manager
Apartment Movers
04.2004 - 04.2005
Academic Diploma -
Columbia High School