Kimberly Nazario
New Britain,CT
Summary
Highly motivated and detail-oriented Office Manager with extensive knowledge and progressive experience in dental and orthodontic practice environments. Possessing comprehensive business acumen, excelling in all aspects of clinical office operations, regulatory compliance, and delivering patient-centered, superior-quality service. Skilled in employee training and supervision, inventory oversight, and database administration. Expertise in accounts receivable functions, patient and workflow optimization, and scheduling coordination for multiple doctors with extensive calendar obligations. Well-equipped to ensure the smooth operation of any dental or orthodontic practice.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Office Manager
352-Dentist
Lady Lake, FL
12.2024 - Current
- Managed onboarding process and oversaw performance of new hires.
- Coordinated shift timetables.
- Enhanced employee capabilities.
- Managed wage distribution tasks proficiently.
- Archive health records.
- Oversaw seamless execution of office tasks.
- Verified standards alignment with health guidelines.
- Directed marketing and communications initiatives.
- Guarantee compliance with regulations.
- Enhanced workforce skills consistently.
- Streamlined financial planning processes to optimize expenditures.
- Coordinated appointment schedules.
- Ensure that enough staff is available to meet patient demand
- Use automated appointment scheduling to reduce the risk of scheduling errors
- Verified insurance-related financial transactions.
- Enhance the patient experience
- Engaged with external service providers including vendors and dental insurance companies.
Supervisor/Treatment Coordinator
Villages Smiles
Wildwood, FL
07.2023 - 12.2024
- Facilitated daily discussions on production objectives and collections.
- Developed detailed presentations of treatment plans with financial breakdowns and insurance data.
- Communicated complex procedural information in a simplified manner for patient education.
- Guided patients through their treatment plans.
- Managed follow-ups to ensure accurate processing of claims and appointments.
- Gather pending account receivables.
- Ensured accuracy by verifying treatment attachments.
Patient Coordinator/Treatment Coordinator
Great Expressions Dental Center
Tampa, FL
03.2021 - 07.2023
- Ensured smooth and efficient patient admissions.
- Addressed high volumes of telephone communications promptly.
- Ensured high-quality medical services to a diverse patient base.
- Evaluated patient needs for orthodontic care.
- Streamlined processes in contracts, billing, and scheduling within the orthodontic department.
- Created tailored plans for orthodontic treatments.
- Ensured accurate validation of insurance policies.
Education
Diploma -
West Port High School
Ocala, FL05.2017
Skills
- Bilingual
- Communication
- Leadership
- Adaptability
- Management
- Insurance Verification
- Critical Thinking
- Patient care
- Supervising Experience
- Audit
- Inventory
- Dentrix
Certification
- BLS Certificat
- Real Estate pre-licensed
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Office Manager
352-Dentist
12.2024 - Current
Supervisor/Treatment Coordinator
Villages Smiles
07.2023 - 12.2024
Patient Coordinator/Treatment Coordinator
Great Expressions Dental Center
03.2021 - 07.2023
Diploma -
West Port High School