Summary
Overview
Work History
Education
Skills
Timeline
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Kimberly Newton

Lake Jackson,TX

Summary

Hardworking Medical Administrative Receptionist looking for a career change that brings top-notch abilities in reception and clerical work. Equipped to handle fast-paced office operations with continuous flow of patients and assignments. Meticulous in completing assignments and always ready to help team members.

Overview

5
5
years of professional experience

Work History

Front Desk Receptionist

Heights Dermatology
Lake Jackson, TX
06.2021 - Current
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.
  • Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
  • Used internal software to process check-ins and check-outs.
  • Monitored office supplies by checking inventory and placing orders.
  • Used computer programs and registration systems to schedule patients for routine and complex procedures.
  • Completed clerical duties and tasks for clinic administration.
  • Verified and updated demographic and other personal information for clients with respect to personal boundaries when asking for important details.
  • Remained aware of provider schedules to organize and schedule appropriate care.
  • Offered ample support to team members with creative solutions to complex challenges regarding scheduling, conflict resolution and medical care.
  • Disseminated sensitive patient information and coordinated with translators to offer personalized service to individuals from diverse backgrounds.
  • Checked patient insurance, demographic and health history to keep information current.
  • Managed multi-line phone system and pleasantly greeted patients.
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Helped patients complete necessary medical forms and documentation.
  • Kept waiting room neat and organized by stacking magazines, removing trash and cleaning glass.
  • Supported office staff and operational requirements with administrative tasks.

F

US Dermatology Partners
Clear Lake, Texas
04.2017 - 06.2021
  • Offered friendly and efficient service to customers, handled challenging situations with ease.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Carried out day-day-day duties accurately and efficiently.
  • Worked flexible hours
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Proved successful working within tight deadlines and fast-paced atmosphere.
  • Developed and maintained courteous and effective working relationships.
  • Exceeded goals through effective task prioritization and great work ethic.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Resolved problems, improved operations and provided exceptional service.

Education

High School Diploma -

Brazosport High School
Freeport, TX
05.1988

Skills

  • Positive Attitude and Energetic
  • Computer Proficiency
  • Data Entry
  • Equipment Troubleshooting and Maintenance
  • Organization and Time Management
  • Data Entry
  • Office Supplies and Inventory
  • Office Management
  • Calendar and Appointment Management
  • Adaptable and Flexible
  • Exceptional Attention to Detail
  • Teamwork and Collaboration
  • Office administration

Timeline

Front Desk Receptionist

Heights Dermatology
06.2021 - Current

F

US Dermatology Partners
04.2017 - 06.2021

High School Diploma -

Brazosport High School

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Kimberly Newton