Kimberly Ramirez
Huntington Park,CA
Summary
Skilled and experienced in customer service for 4 years now. Main focus is prioritizing customer’s needs. Dedicating my time on making sure all guests feel welcomed and appreciated. Dedicated to bettering customer service experience with great assistance, answering any questions or concerns customers may have and providing great solutions when needed. Individual who enjoys working in a team to make sure everything gets done correctly and professionally. Also, working together to make sure everyone is satisfied. Skilled in having a positive attitude, great at communicating, being attentive, patient and good at dealing with difficult customers. Demonstrates empathy and a positive attitude, contributing to team success. Skilled in multitasking and maintaining cleanliness, consistently meeting employer expectations.
Overview
3
3
years of professional experience
Work History
Crew Member
Baskin Robbins
Huntington Park
02.2023 - 09.2024
As a crew member, I was responsible for providing great customer service. I greeted people, answered any questions, provided recommendations and was always attentive. I multitasked and worked in a team environment. I was taking payments, restocking and keeping the store clean.
Waitress/Cashier
Restaurant
Downey
09.2021 - 12.2022
I was greeting people, taking their orders and always made sure delivery food and drinks were made correctly and presentable. I was always attentive if customers needed anything else. Also, I was providing menu assistance, taking payments, restocking and keeping the store clean.
Education
City of Angels
Huntington Park Skills
- Customer Service
- Teamwork and Collaboration
- Positive and friendly attitude
- Good at listening and communicating
- Empathy
- Ambition
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Crew Member
Baskin Robbins
02.2023 - 09.2024
Waitress/Cashier
Restaurant
09.2021 - 12.2022
City of Angels