Experienced with patient care, medical procedures, and healthcare support. Utilizes clinical skills and technical knowledge to ensure optimal patient outcomes. Track record of reliable performance in dynamic healthcare environments.
Overview
6
6
years of professional experience
Work History
Unit Clerk
One Brooklyn Health
Brooklyn, NY
01.2026 - Current
Managed patient admissions and discharge processes to ensure efficient operations.
Maintained electronic health records, ensuring accuracy and confidentiality of patient information.
Coordinated communication between medical staff and patients, enhancing service delivery.
Assisted with scheduling appointments, optimizing clinic workflow and patient experience.
Direct Support Professional
Mercy Home for Children
Brooklyn, NY
07.2025 - 01.2026
Developed individualized care plans to support emotional and developmental needs of children.
Facilitated daily living skills training, enhancing independence and self-esteem among residents.
Monitored behavioral patterns, reporting changes to ensure timely intervention and support.
Collaborated with multidisciplinary teams to create a positive environment for children's growth.
Unit Clerk
New Horizons Counseling Center
Valley Stream, NY
03.2023 - 08.2024
Prepared and organized medical documentation for staff review to support decision-making.
Implemented filing systems for medical records, improving retrieval speed and organization.
Supported billing processes by verifying insurance information and patient data integrity.
Facilitated inventory management of office supplies, ensuring adequate resources for daily operations.
Sales Associate
Home Depot
Brooklyn, NY
06.2022 - 07.2025
Assisted customers in product selection and provided expert knowledge on home improvement solutions.
Managed inventory levels and ensured accurate stock replenishment for high-demand items.
Trained and mentored new associates on store policies, procedures, and customer service excellence.
Collaborated with team members to optimize store layout and enhance visual merchandising displays.
Transporter
Albany Memorial Hospital
Albany, NY
06.2020 - 12.2021
Transported patients safely to and from various departments within hospital premises.
Assisted nursing staff with patient transfers, ensuring comfort and safety during transport.
Maintained cleanliness and organization of transport equipment and vehicles.
Collaborated with healthcare teams to coordinate timely patient movement between units.
Access Service Representative
Albany Memorial Hospital
Albany, NY
12.2019 - 12.2021
Managed patient access processes to ensure timely registration and appointment scheduling.
Coordinated insurance verification, maintaining accuracy in eligibility checks and patient information.
Assisted patients with inquiries, providing clear communication regarding services and procedures.
Streamlined workflows by implementing new scheduling software, enhancing operational efficiency.