Kimberly Velazquez
NORWALK,CA
Summary
Skilled worker offering expertise in order taking, money handling and product promotion. Greets guests with genuine smile, builds rapport and promotes enjoyable dining experience. Maintains thorough knowledge of menu to make recommendations. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Quickly mastering new skills.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Server
Geezers
09.2023 - Current
- Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
Server
El Baja Bar and Grill
07.2021 - 08.2023
- Operated POS terminals to input orders, split bills and calculate totals.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Greeted customers, answered questions and recommended specials to increase profits.
- Provided exceptional service to high volume of daily customers.
- Served food and beverages promptly with focused attention to customer needs.
- Increased sales significantly by upselling higher-end products to customers.
Education
Business Finance
Cal State University of Los Angeles
Los Angeles, CA05.2025
High School Diploma -
Downey High School
Downey, CA06.2021
Skills
- Effective Customer Upselling
- Price Memorization
- Food Safety Understanding
- Team Player
- Menu Memorization and Presentation
- Service Oriented
- Verbal and Written Communication
Certification
- Food handler certification
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Server
Geezers
09.2023 - Current
Server
El Baja Bar and Grill
07.2021 - 08.2023
Business Finance
Cal State University of Los Angeles
High School Diploma -
Downey High School
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