Professional in retail management with a solid 23 year background in operations and leadership. Known for optimizing store performance through effective team collaboration and strategic planning. Strong in inventory management, customer service, and staff training. Adaptable to changing environments, ensuring consistent achievement of business goals.
Work History
Front End Team Lead
5 Months
Walmart | 06.2026 - Current
Supervised daily cash operations to ensure accuracy and efficiency.
Trained and mentored new cashiers on customer service practices.
Resolved customer complaints swiftly to maintain satisfaction levels.
Assistant Store Manager
7 Years 3 Months
Lowes Home Improvement Stores | 01.2019 - 04.2026
Assisted in daily store operations, ensuring efficient workflow and adherence to company standards.
Supported inventory management by monitoring stock levels and conducting regular audits.
Resolved customer inquiries and complaints promptly, improving overall satisfaction ratings.
Merchandiser
7 Years 5 Months
Premium Retail Services | 12.2017 - 05.2025
Executed product placement strategies to enhance visual merchandising standards.
Conducted regular audits of merchandise displays for accuracy and effectiveness.
Removed damaged, out-of-code, not-in-set and discontinued items from displays.