Kirin Hartman
Carlsbad,CA
Summary
Undergraduate Student and volunteer Crisis Counselor with background in providing emotional support and crisis intervention strategies to individuals in need. Skills include active listening, problem-solving, providing support, and empathetic communication. Volunteering experience made significant impact by reducing stress levels of clients through crisis assessment and management, efficient counseling techniques, and resources navigation.
Overview
10
10
years of professional experience
Work History
Crisis Counselor
Crisis Text Line
San Diego, California
12.2024 - Current
- Collected and documented information from clients about concerns and available contextual details.
- Provided referrals to external providers when necessary for further evaluation or treatment.
- Advocated for clients, assisting them in accessing necessary social services and resources.
- Provided immediate emotional support and stabilization to individuals experiencing acute mental health crises.
- Offered counseling and stabilization support to reintroduce calm in crisis situations.
- Collaborated to set goals, and outline steps to achieve objectives.
- Offered guidance on coping mechanisms and strategies to manage future crises.
- Counseled clients physical, mental factors impacting personal success.
- Conducted initial assessments to determine immediate safety and mental health needs of clients in crisis.
- Developed and implemented personalized crisis intervention plans, tailored to each client's specific needs.
- I listened to personal stories, asked probing questions, and offered knowledgeable advice for different situations.
- Assessed the risk to the client, loved ones, or the general public through established evaluation procedures.
- Applied abilities in techniques like active listening and collaborative problem-solving to make a positive impact.
- Assisted clients in identifying resources available within the community such as housing assistance or employment opportunities.
- Implemented suicide prevention strategies, and conducted risk assessments to prevent self-harm..
- Responded to emergency situations with professionalism, and adherence to ethical guidelines.
- Provided emotional support and guidance to individuals dealing with a variety of life issues, including grief, depression, anxiety, substance abuse, trauma and relationship conflicts.
- Created safe spaces for clients by maintaining confidentiality and adhering to ethical standards.
- Maintained accurate records of all client interactions using an electronic health record system.
- Responded to crisis situations when severe mental health, and behavioral issues arose.
- Facilitated de-escalation techniques to reduce the intensity of clients' emotional distress.
- Completed detailed documentation of sessions, patient notes and recommendations.
- Worked with cross-functional teams to achieve goals.
- I have also gained experience in cultural sensitivity, emotional resilience, and practicing self-care.
- Attended training related to evidence-based practices in order to stay up-to-date on new developments in the field.
Student
University Of San Diego
San Diego, California
09.2020 - Current
- Delivered presentations on curriculum-relevant topics.
- Adapted to diverse learning environments, including remote and in-person settings.
- Cultivated study groups to enhance learning and support peers.
- Volunteered for community service projects, applying academic knowledge in real-world scenarios.
- Developed proficiency in academic writing, including essays and research papers.
- Engaged in classroom discussions, demonstrating critical thinking skills.
- Collaborated with peers to develop innovative solutions for educational challenges.
- Completed assigned readings and homework, enhancing understanding of subject matter.
- Prepared and delivered presentations on subject-specific topics.
- Participated in a variety of campus events, such as career fairs, lectures, and workshops.
- Utilized academic resources such as tutoring and office hours to improve performance.
- Met regularly with academic advisors to ensure progress towards educational goals.
- Completed coursework in a broad range of subjects, developing a well-rounded education.
- Conducted research using academic journals and online databases for various papers.
- Participated actively in group projects, contributing to successful outcomes.
- Managed time effectively to balance academic, extracurricular, and personal responsibilities.
Community Clean Up Volunteer
Boulder Canyon Restoration
San Diego, California
04.2021 - 07.2023
- Monitored areas regularly for ongoing maintenance needs following a clean-up event.
- Inspected parks for debris and hazardous materials.
- Developed and implemented strategies to improve environmental sustainability and reduce human impact on local ecology.
- Conducted site assessments to certify habitat environmental damage or restoration needs.
Community Gardener
Community Garden
San Diego, California
01.2019 - 01.2020
- Planted trees, shrubs, bushes and flowers in decorative planters and displays.
- Provided proper upkeep of planters, paved areas or other grounds features.
- Assisted in the construction of raised bed gardens, trellises and compost bins.
- Led garden restoration projects, reviving neglected areas through strategic planning and care.
- Transported plants and trees to and from planting sites.
- Managed garden waste, composting organic materials, and disposing of non-compostable debris responsibly.
- Engaged youth through hands-on activities such as planting seeds or harvesting vegetables.
- Trimmed or edged around flower beds, walks, or walls.
- Performed regular maintenance tasks such as weeding, watering, pruning and mulching.
- Performed transplanting, cultivating, trimming, fertilization and pruning tasks.
- Watered plants and performed minor irrigation repair and adjustments.
- Harvested produce for donation to local food pantries and shelters.
- Monitored plant health, diagnosing issues and applying treatments to prevent disease and pests.
- Pruned and trimmed trees and hedges with shears, pruners, or chain saws.
- Cleared pathways of overgrowth, debris, and snow to reduce hazards.
- Cared for grounds by mulching, aerating, and edging around flower beds and walkways.
Animal Shelter Volunteer
Friends of Cats
San Diego, CA
01.2018 - 01.2020
- Played with dogs and cats to maintain socialization and reduce stress.
- Maintained animal shelter by cleaning and disinfecting kennels, cages and equipment, washing dishes and laundry, taking out garbage and performing custodial duties.
- Provided exercise and playtime for animals to promote health and well-being.
- Prepared food to meet needs of animals under care with appropriate meals.
- Followed precise feeding instructions and schedules for animals under care.
- Facilitated positive interactions between potential adopters and animals.
- Provided care for animals by feeding, cleaning cages, walking dogs, and providing companionship.
- Fed and watered animals and spot-cleaned kennels to meet animal needs and maintain sanitary facilities.
Homeless Outreach
Pacific Academy Encinitas
San Diego, California
01.2016 - 04.2017
- Provided food, clothing, hygiene products, and other resources to homeless individuals.
- Organized special events such as fundraisers or other outreach programs in the community.
Education
Bachelor of Arts - Psychology
University of San Diego
San Diego12-2026
Skills
- Hotline management
- Boundary setting
- Psychosocial support
- Assertiveness training
- Referral coordination
- Sexual assault advocacy
- Human trafficking awareness
- Suicide prevention
- Documentation skills
- Child protection
- Empathy display
- Collaborative approach
- Crisis handling
- Resource navigation
- Patient confidentiality
- Safety planning
- Peer support
- Inbound call management
- Non-violent resolutions
- Reflective listening
- Alliance building
- Mental health assessment
- Anger management
- Substance abuse awareness
- Multicultural competence
- Family dynamics
- Addiction recovery
- De-escalation techniques
- Self-care strategies
- Domestic violence response
- Grief counseling
- Relapse prevention
- Emotional awareness
- Empathy development
- Patient screening
- Cognitive restructuring
Languages
Icelandic
Limited
Spanish
Limited
Timeline
Crisis Counselor
Crisis Text Line
12.2024 - Current
Community Clean Up Volunteer
Boulder Canyon Restoration
04.2021 - 07.2023
Student
University Of San Diego
09.2020 - Current
Community Gardener
Community Garden
01.2019 - 01.2020
Animal Shelter Volunteer
Friends of Cats
01.2018 - 01.2020
Homeless Outreach
Pacific Academy Encinitas
01.2016 - 04.2017
Bachelor of Arts - Psychology
University of San Diego
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