I have many years of experience ranging from retail sales, fitness consulting, conflict resolution, and dealing with high stress situations as a Law Enforcement Officer. My goal is to secure a responsible and rewarding career opportunity with a company where I can utilize my past skills and make a significant contribution to the success of the organization.
Overview
33
33
years of professional experience
1
1
Certification
Work History
Sales Associate
Total Wine and More
Mesa, AZ
05.2024 - Current
Maintain store safety and cleanliness standards on the sales floor, stock room area, lockers, bathroom, etc.
Upsell additional items based on customer interests and needs.
Provide great customer service by greeting the customers and establishing a relationship with them.
Inform customers of various products and services that Total Wine and More offer.
Replenish and maintain inventory and store visual presentation.
Know Total Wine and More’s product portfolio to connect customers to the right products.
Processed transactions using a point-of-sale system.
Use technology resources to assist customers in locating and selecting items.
Fitness Store Manager
Johnson Fitness & Wellness
Gilbert, AZ
05.2018 - 05.2024
Work with customers using our consultative sales process to find equipment solutions to best meet their fitness needs.
Performed regular price checks to ensure competitive pricing.
Track equipment inventory and order new equipment for the store.
Assemble new and used equipment for floor display.
Create quotes and sales invoices for customers using Iridium Computer Software.
Show and explain basic features of fitness equipment to customers.
Conducted daily store operations, including opening and closing procedures and cash handling.
Process financing and credit card transactions.
Managed daily banking activities such as deposits and withdrawals.
Ensured compliance with safety regulations and company policies.
Resolved customer complaints in a timely manner.
Negotiate fair prices on used equipment purchases and trade-in's with customers.
Master Patrol Officer
Superior Police Department
Superior, WI
08.1991 - 03.2017
Identify, pursue, and arrest suspects and perpetrators of criminal acts.
Apprehended suspects using physical force or non-lethal weapons when necessary.
Complete detailed reports by hand, typewriter, and computer to document events for future reference.
Render aid to accident victims and other persons requiring first aid for physical injuries.
Record facts on scene, or over the phone, for use in reports that document incidents and activities.
Patrol specific areas on foot, bicycle, or patrol vehicle, and respond promptly to calls for assistance.
Use radio and in car computer (CAD) to receive and transmit information to other officers and dispatchers.
Photograph and/or draw diagrams of crime or accident scenes and interview drivers, occupants, and eyewitnesses.
Maintained order during demonstrations and public events by enforcing laws, ordinances, rules, and regulations.
Testify in court to present evidence or act as witness in traffic, civil, and criminal cases.
Monitor and investigate suspicious persons and situations, safety hazards, and unusual or illegal activity in my patrol area.
Issue citations or warnings to violators of motor vehicle ordinances.
Process prisoners, and prepare and maintain records or prisoner bookings and prisoner status during booking and pre-trial process.
Defense and Arrest Tactics and Taser instructor for 15 years.