Summary
Overview
Work History
Education
Skills
Projects
Leadership Experience
Timeline
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Kirkland Norwood

Paris,TN

Summary

Strategic Account Executive with proven success increasing sales and revenue through developing loyal account relationships. Articulate communicator with exceptional negotiation skills. Known for understanding customer needs and delivering effective solutions.

Overview

5
5
years of professional experience

Work History

Account Executive II

Worldwide Express
Charlotte, NC
07.2025 - 06.2026
  • Developed a book of business generating $20,000 in weekly revenue, contributing to overall sales growth.
  • Achieved membership in Elite Club for top sales performance
  • Mid Year Quota Club qualifier
  • Managed accounts through ongoing technical support, enhancing customer satisfaction post-sale.
  • Maintained accurate sales activity records using CRM software to ensure data integrity.
  • Developed pricing strategies tailored to individual clients based on their unique needs.
  • Participated in training sessions on topics related to sales techniques or industry regulations.
  • Maintained up-to-date knowledge of industry trends and developments.
  • Identified customer needs by asking questions and advising on best solutions.

Scouting Intern – Wide Receivers

University of Tennessee Football
01.2024 - 06.2025
  • Evaluated and managed wide receiver scouting board for 2024-25 recruiting cycle to ensure comprehensive assessment of talent.
  • Analyzed game film and developed detailed player profiles in Catapult Thunder to track performance metrics, guiding strategic recruitment decisions.

Scouting Intern

University of Tennessee Football
Knoxville, USA
08.2021 - 06.2025
  • Conduct in-depth evaluations of prospective student-athletes, analyzing game footage to identify key strengths, weaknesses, and overall potential.
  • Assist in compiling scouting reports and initial assessments, supporting data-driven recruiting decisions.
  • Collaborate with coaching staff to refine scouting strategies and improve player evaluations.
  • Maintain and update recruiting databases to ensure accurate tracking of prospects’ progress and performance.
  • Support the planning and execution of recruiting events, ensuring an efficient and professional experience for prospects and coaching staff.

Education

Bachelor of Science - Recreation and Sport Management, Business Management

The University of Tennessee, Knoxville, College of Education, Health, and Human Sciences
Knoxville, Tennessee

Skills

  • Account management
  • Sales techniques
  • Business development
  • Customer relationship management
  • CRM software
  • Time management
  • Team collaboration

Projects

  • Scouting Intern – Running Backs, University of Tennessee Football, 08/21, 01/24, Initially supported general scouting operations before being promoted to oversee running back scouting and personnel responsibilities., Contributed to the scouting efforts that helped secure a Top 10 nationally ranked recruiting class., Tracked and compiled data on offensive player performance across high school football programs, ensuring comprehensive scouting reports.
  • Scouting Intern – Wide Receivers, University of Tennessee Football, 01/24, Present, Assume full responsibility for evaluating and managing the wide receiver scouting board for the 2024-25 recruiting cycle., Analyze game film, develop detailed player profiles in Catapult Thunder, and track performance metrics to inform recruitment decisions.

Leadership Experience

  • Campus Outreach, Knoxville, TN, Member, 10/21, Present, Engage in fellowship and faith-based community building with fellow students., Lead small group Bible studies and participate in public speaking engagements to share key messages and inspire discussions.
  • The National Society of Leadership and Success Chapter @ UTK, Knoxville, TN, Member, 02/23, Present, Completed leadership training programs designed to develop professional skills and strengthen leadership capabilities.

Timeline

Account Executive II

Worldwide Express
07.2025 - 06.2026

Scouting Intern – Wide Receivers

University of Tennessee Football
01.2024 - 06.2025

Scouting Intern

University of Tennessee Football
08.2021 - 06.2025

Bachelor of Science - Recreation and Sport Management, Business Management

The University of Tennessee, Knoxville, College of Education, Health, and Human Sciences
Kirkland Norwood