Summary
Overview
Work History
Education
Skills
Timeline
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Kirsten Shea

Louisa,VA

Summary

Friendly and dependable team player with strong customer service skills and a passion for creating a positive café experience. Experienced in fast-paced food service environments, with strengths in multitasking, communication, and attention to detail. Quick to learn and always ready to support both customers and coworkers with a positive attitude.

Overview

2
2
years of professional experience

Work History

Crew Member

Wendy's
Zion Crossroads, VA
07.2025 - 12.2025
  • Delivered exceptional customer service in a high-pressure environment resulting in $4,000 average daily sales.
  • Operated cash register efficiently, handling transactions accurately.
  • Maintained cleanliness and organization of dining area and kitchen.
  • Collaborated with team members to ensure timely order fulfillment.
  • Ensured proper inventory counts were executed and watched food cost/sales closely.

Cook

Hardee’s
Louisa, VA
09.2024 - 01.2025
  • Worked efficiently in a high-pressure, fast-paced kitchen environment during breakfast, lunch, and dinner rushes
  • Maintained a clean and organized work station in compliance with health and safety regulations
  • Collaborated with front-of-house staff to ensure timely and accurate order fulfillment
  • Cross-trained in other roles such as prep and drive-thru support to assist the team as needed.

Customer Service Rep

Domino’s Pizza
Zion Crossroads, VA
03.2024 - 08.2024
  • Delivered fast, friendly service by answering phones, taking orders, and assisting walk-in customers
  • Resolved complaints and issues efficiently to ensure customer satisfaction and repeat business
  • Processed cash, card, and online payments using the POS system
  • Supported team members during rushes by helping with prep, boxing orders, and coordinating deliveries

Education

Advanced Studies Diploma -

Louisa County High School
Mineral, VA
05.2025

Skills

  • Customer Service
  • Communication and team collaboration
  • Time management and multitasking
  • Willingness to learn
  • Cash handling / POS systems
  • Cleanliness and food/beverage safety standards

Timeline

Crew Member

Wendy's
07.2025 - 12.2025

Cook

Hardee’s
09.2024 - 01.2025

Customer Service Rep

Domino’s Pizza
03.2024 - 08.2024

Advanced Studies Diploma -

Louisa County High School
Kirsten Shea