Summary
Overview
Work History
Education
Skills
Timeline
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Kiyauna Evans

Texarkana

Summary

Highly organized and efficient individual with a proven track record of providing exceptional customer service experiences. Skilled in cash handling, building customer relationships, operating POS systems and problem-solving customer inquiries. Detail-oriented professional with exceptional experience in assisting cashiers in completing transactions.

Overview

6
6
years of professional experience

Work History

Cashier

Walmart
07.2023 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Stocked, tagged and displayed merchandise as required.
  • Built relationships with customers to encourage repeat business.

Cashier Assistant

Texas Best Smokehouse
08.2019 - Current
  • Assisted with opening and closing procedures.
  • Aided supervisor in controlling customer flow and backed up lines.
  • Balanced cash drawer by counting cash at beginning and end of work shift.
  • Exhibited strong communication skills while interacting with customers and resolving complaints.
  • Provided excellent customer service by accurately answering questions about products and services.
  • Kept cash register area clean and organized by sanitizing belts and emptying trash cans.
  • Developed comprehensive knowledge of store policies regarding returns, exchanges and refunds.
  • Developed strong customer service skills by assisting customers with their purchases.
  • Regularly monitored expiration dates on food items in order to reduce waste.
  • Attended team meetings regularly and offered ideas on how to improve processes within the store.
  • Followed proper cash handling procedures at all times when accepting payment from customers.
  • Adhered strictly to all safety regulations in order to maintain a safe working environment.
  • Possesses strong problem-solving and organizational skills, as well as a deep understanding of store policies and procedures.
  • Reliable student with knowledge of conflict resolution, customer communications, and order processing.
  • Frequently praised as diligent by my peers, I can be relied upon to help your team achieve its goals.
  • Skilled in providing excellent customer service and resolving customer complaints.
  • A strong communicator with the ability to remain calm in stressful situations.
  • Looking to leverage expertise in customer service to take on a new challenge in a challenging environment.
  • Motivated candidate skilled in providing exceptional customer service, accurately handling cash and credit transactions, and maintaining a neat and orderly checkout area.
  • Committed to helping customers find what they need and providing a pleasant shopping experience.

Cashier

Dairy Queen
06.2021 - 08.2021
  • Operated cash register and accurately processed payments, returns, and exchanges.
  • Provided efficient and courteous service to customers.
  • Performed opening and closing procedures, such as counting cash register, restocking, and cleaning.

Cashier

Golden Chick
11.2018 - 08.2019
  • Operated cash register and accurately processed payments, returns, and exchanges.
  • Provided efficient and courteous service to customers.
  • Performed opening and closing procedures, such as counting cash register, restocking, and cleaning.

Education

Health Science -

Texarkana college
TX
01.2024

Skills

  • Product and Service Sales
  • Customer Loyalty
  • Belt Conveyors
  • Hygiene Standards
  • Cash Register Operations
  • Advising and Coaching
  • Front Desk Operations
  • Verbal and Written Communication
  • Safety Initiatives
  • Cash Counting
  • Process Transactions
  • Billing and Payment Processing
  • Coin and Currency Counting

Timeline

Cashier

Walmart
07.2023 - Current

Cashier

Dairy Queen
06.2021 - 08.2021

Cashier Assistant

Texas Best Smokehouse
08.2019 - Current

Cashier

Golden Chick
11.2018 - 08.2019

Health Science -

Texarkana college

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Kiyauna Evans