Klay Porter
Jacksonville,FL
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
8
8
years of professional experience
Work History
General Manager
Mayday Ice Cream
Jacksonville, FL
06.2023 - Current
- Analyzed existing processes for effectiveness and developed new systems as needed to enhance overall productivity levels.
- Assisted in the recruitment process by interviewing potential candidates for open positions.
- Established and maintained effective communication with staff members to ensure efficient operations.
- Coordinated training activities for employees to ensure compliance with company policies and procedures.
Swing Driver
Federal Express
Jacksonville, FL
01.2023 - 05.2023
- Drove packages from the warehouse to customers' homes.
- Consistently delivered exceptional customer service through daily interactions
Team Leader
Chick Fil A Arcadia
Jacksonville, FL
08.2020 - 12.2022
- Lead a team of about 15 people every time I was on shift
- Made game plans for effectively moving through busy times
- Performed all training in the kitchen and some up front
Barista
Starbucks
Jacksonville, FL
02.2019 - 02.2020
- Took customers orders and made their drinks
- Made drinks and all food items that customers ordered
Brand Ambassador
Daily's
Jacksonville, FL
08.2016 - 12.2018
- Effectively engaged with customers to enhance their shopping experience.
- Gave out free coupons and had guests play free games to win prizes.
Education
High School Diploma -
Old Plank Christian Academy
Jacksonville, FL05-2017
Skills
- Sales
- Project Management
- Staff Supervision
- Leadership
- Staff Training
- Complaint resolution
- Customer service
- Communication
- Quick Learner
Languages
American Sign Language
Professional
Affiliations
I love surfing in my free time, as well as any sport that keeps me active.
Timeline
General Manager
Mayday Ice Cream
06.2023 - Current
Swing Driver
Federal Express
01.2023 - 05.2023
Team Leader
Chick Fil A Arcadia
08.2020 - 12.2022
Barista
Starbucks
02.2019 - 02.2020
Brand Ambassador
Daily's
08.2016 - 12.2018
High School Diploma -
Old Plank Christian Academy
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