Kodi Perkins
Logan
Summary
Strategic General Manager with proven success in managing high-volume restaurant operations. Expertise in team leadership and quality assurance enhances customer satisfaction and revenue growth. Implemented initiatives that drive profitability and sales while effectively training and developing team members in competitive environments.
Overview
13
13
years of professional experience
Work History
General Manager
HB Boys (Burger King)
Wellsville
12.2021 - Current
- Managed daily operations to deliver efficient service in high-volume restaurant.
- Oversaw staff training and development to improve service quality and team capabilities.
- Implemented inventory control procedures to maintain stock levels and reduce waste.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Directed safety operations and maintained clean work environment to adhere to FDA and OSHA requirements.
- Developed service and sales strategies that enhanced customer retention and increased revenue.
- Developed schedules for staff to optimize labor costs and operational efficiency.
- Enforced health and safety standards to create a safe dining environment for customers.
Assistant Manager
Burger King
Logan
07.2017 - 12.2021
- Trained and mentored team members on customer service best practices to enhance team performance.
- Managed inventory levels and ordered supplies to maintain stock availability.
- Resolved customer complaints and ensured satisfaction through effective communication strategies.
- Developed inventory tracking and supply ordering system to streamline stock management.
- Executed daily opening, closing, and shift change procedures to ensure smooth operations.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Delegated work to staff, setting priorities and goals.
Team Member
Burger King
Tremonton
07.2013 - 07.2017
- Assisted customers with orders, ensuring satisfaction through attentive service.
- Greeted customers entering store to create welcoming atmosphere.
- Prepared and cooked menu items according to company standards.
- Maintained cleanliness of dining area and kitchen equipment.
- Followed food safety guidelines to ensure product quality.
- Restocked supplies and organized inventory in storage areas.
- Trained new staff on operational procedures and customer service standards to enhance team effectiveness.
- Operated cash register and handled cash transactions accurately.
- Operated cash registers to process payments from customers.
- Worked hard to learn required tasks quickly to maximize performance.
Education
High School Diploma -
Logan High
Logan UT05-2013
Skills
- Budget management
- Business operations
- Inventory control
- Total quality management
- Quality assurance
- Workforce scheduling
- Staff training
- Team leadership
- Problem solving
- Customer experiences
- PC proficiency
Timeline
General Manager
HB Boys (Burger King)
12.2021 - Current
Assistant Manager
Burger King
07.2017 - 12.2021
Team Member
Burger King
07.2013 - 07.2017
High School Diploma -
Logan High