Korena Geyer
Lowell,Massachusetts
Summary
Proven track record in customer engagement and problem-solving, honed across roles at McDonald's Restaurant and other companies. Excelled in teamwork and collaboration, boosting customer satisfaction through high service standards. Adapted quickly to new technologies, demonstrating reliability and a flexible approach to work. Achieved significant improvements in efficiency and customer service quality without compromising integrity.
Overview
2
2
years of professional experience
Work History
Crew Member
McDonald's Restaurant
Tewksbury, MA
03.2024 - Current
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Cleaned and maintained all areas of restaurant to promote clean image. This also includes food preparation areas, equipment, utensils, and sanitary,
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Worked well with teammates and accepted coaching from management team.
Cashier
Market Basket
Lowell
01.2024 - 03.2024
- Greeted customers entering store and responded promptly to customer needs.
- Restocked and organized merchandise in front lanes.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Worked flexible schedule and extra shifts to meet business needs.
Clerk
Antons Cleaner's
Lowell, MA
11.2022 - 11.2023
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
Education
Associate of Arts - Elementary School Teaching
Middlesex Community College - Bedford
Bedford, MA05.2028
Lowell High School
Lowell, MA06.2023
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management and Reliability
- Problem-Solving
- Customer Engagement
- Strong Interpersonal Skills
- Flexible Schedule
- Integrity and Honesty
Timeline
Crew Member
McDonald's Restaurant
03.2024 - Current
Cashier
Market Basket
01.2024 - 03.2024
Clerk
Antons Cleaner's
11.2022 - 11.2023
Associate of Arts - Elementary School Teaching
Middlesex Community College - Bedford
Lowell High School