Shana Dukes
Inver Grove Heights,MN
Summary
Program management professional with strong track record of driving successful projects and initiatives. Skilled in strategic planning, budget management, and stakeholder engagement. Known for fostering team collaboration and adapting to evolving project requirements, ensuring consistent achievement of objectives. Proven ability in leadership, problem-solving, and delivering impactful results.
Overview
12
12
years of professional experience
Work History
Program Director
Breakthrough Twin Cities
Saint Paul, MN
08.2025 - Current
- Provide strategic leadership for Breakthrough Twin Cities’ full program portfolio across 3 sites, ensuring 200+ students receive a coherent, high-quality educational experience
- Develop and manage $200K program budget in partnership with organizational leadership, aligning resources with enrollment targets and staffing plans for 15 direct reports and 100+ seasonal staff
- Secured $60,000 in cost savings through strategic partnership development while maintaining program quality standards
- Oversee program-wide staffing systems, recruiting and onboarding 100+ summer staff annually while maintaining 45% retention rate
- Lead multi-year strategic planning initiatives that increased student engagement by 5% and improved academic achievement outcomes for underserved youth
Summer Program Director
Breakthrough Twin Cities
Saint Paul, MN
05.2022 - 08.2025
- Provide year-round cross-site leadership for Breakthrough Twin Cities’ three summer sites, overseeing site directors responsible for day-to-day operations and ensuring alignment to program vision, standards, and equity goals.
- Lead the annual cycle of hiring, onboarding, and coaching for approximately 100 summer staff members, setting expectations, supporting site directors in performance management, and planning for future summers.
- Design and manage the year-long planning process for curriculum, schedules, and program structures so all sites deliver a rigorous, relationship-centered learning experience for historically underserved students.
- Cultivate and manage ongoing partnerships with schools, community organizations, and families throughout the year to support recruitment, retention, and wraparound supports for students.
- Monitor cross-site implementation, data, and stakeholder feedback across the full annual cycle, partnering with site directors to troubleshoot issues, ensure consistency, and continuously improve the student and family experience.
- Align budget, staffing plans, and operational priorities for the summer portfolio across the full year, collaborating with organizational leadership to ensure resources match enrollment, partnership commitments, and program quality goals.
Program Coordinator
Breakthrough Central Texas
12.2021 - 04.2022
- Maintained Salesforce database for over 200 students
- Recruited, interviewed, and manages Americorp members
- Orchestrated smooth and efficient program development by collaborating cross-functionally across departments.
- Led onboarding activities for 120 student employees to equip staff in daily responsibilities.
- Provided ongoing direction and leadership for program operations.
- Provided educational and informational resources regarding isolation policies and quarantine measures.
Head of Operations
United States Army Reserves
02.2014 - 02.2022
- Collaborated with other senior management to formulate a strategy
- Ensured regulatory compliance of 175 personal
- Oversaw implementation of joint task force regulations and policies
- Utilized Excel and create data visualization for the commander
Research Assistant
South Carolina State University
08.2019 - 05.2020
- Prepared graphs and spreadsheets to portray results
- Managed large data sets and interpret data for others
- Checked facts, proofread, and edited research documents to ensure accuracy
- Created and shared reports and analyzed internally and externally data
- Conducted statistical analyses of data sets
- Administrative support to principal investigator
- Interpret trends and patterns in complex data sets
8th Science Teaching Fellow
Breakthrough Twin cities
05.2019 - 08.2019
- Created, taught, and evaluated lesson plans in the areas of Science and Character Development
- Addressed minor and major disciplinary issues
- Conducted receptionist duties for the Cultural committee
- Maintained contact with parents/guardians to update on academic and behavioral progress
7th Science Teaching Fellow
Breakthrough Twin cities
05.2018 - 08.2018
- Created, taught, and evaluated lesson plans in the areas of Science and Character Development
- Addressed minor and major disciplinary issues
- Conducted receptionist duties for the Cultural committee
- Maintained contact with parents/guardians to update on academic and behavioral progress
Education
Ed.D - Positive Leadership
Abilene Christian University
Abilene, TX06-2029
Master of Arts - Restorative Justice
Vermont Law School
South Royalton, VT08-2022
Bachelor of Science - Agricultural Business
South Carolina State University
Orangeburg, SC05-2021
Skills
- Personnel Direction
- Time Management
- Staff Hiring and Evaluations
- Creative and Innovative
- Analytical Thinking
- Task Delegation
- Educational Program Planning
- Critical Thinking
- Strategic Leadership
Accomplishments
- Saved $60,000 in budgeted expenses through strategic partnership development and negotiation
- Advise and supervise spending decisions for $61M school district budget as school board member
- Direct operations for multiple program sites serving 200+ students annually at Breakthrough Twin Cities
- Coordinate teaching fellowship program managing 50-70 fellows per year focused on college access and youth development
Timeline
Program Director
Breakthrough Twin Cities
08.2025 - Current
Summer Program Director
Breakthrough Twin Cities
05.2022 - 08.2025
Program Coordinator
Breakthrough Central Texas
12.2021 - 04.2022
Research Assistant
South Carolina State University
08.2019 - 05.2020
8th Science Teaching Fellow
Breakthrough Twin cities
05.2019 - 08.2019
7th Science Teaching Fellow
Breakthrough Twin cities
05.2018 - 08.2018
Head of Operations
United States Army Reserves
02.2014 - 02.2022
Bachelor of Science - Agricultural Business
South Carolina State University
Ed.D - Positive Leadership
Abilene Christian University
Master of Arts - Restorative Justice
Vermont Law School
Board and Community Leadership
B.E.S.T Scholarship Organization – Board Vice Chair, 2022–Present
RAMP (Restorative and Mediation Practices) – Board Vice Chair, 2025–Present
Inver Grove Heights Board of Education – Elected Board Member, 2022–Present