Dependable server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards.
Overview
7
7
years of professional experience
Work History
Server
Ted's Montana Grill
Columbus, OH
10.2023 - Current
Served food and beverages promptly with focused attention to guest needs.
Worked with POS system to place orders, manage bills, and take credit payments.
Maintained clean and organized dining areas to uphold restaurant health and safety standards.
Set positive tone for entire dining experience as first point of contact for incoming guests.
Bartender
O'charley's Bar And Grill
Canal Winchester, OH
03.2021 - 10.2023
Served high customer volumes during special events, nights, and weekends.
Performed opening and closing duties, setting up for incoming shift, preparing cash drawers, and taking inventory.
Kept bar presentable and well-stocked to meet customer needs.
Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
Manager
Red Robin Gourmet Burgers And Brews
Hilliard, OH
04.2017 - 04.2022
Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Onboarded new employees with training and new hire documentation.
Supervised and trained staff on preparing and delivering drinks, handling food, and money and setting up bar, expo and cook line at beginning of shift and breaking down at end of shift to facilitate operations.