Kourtney Shaw
Montgomery
Summary
Dynamic and dedicated professional with experience at Crumbl Cookies, excelling in customer service and teamwork. Proven ability to multitask and maintain a clean environment while ensuring customer satisfaction. Recognized for leadership qualities and effective time management, contributing to a positive dining experience and operational efficiency.
Positive, adaptable, and reliable with strong commitment to teamwork and customer service. Understands importance of maintaining clean and organized environment, coupled with skills in handling transactions and providing excellent customer experiences. Aiming to contribute to positive team atmosphere and ensure customer satisfaction.
Overview
1
1
year of professional experience
Work History
Crew Member
Crumbl Cookies
06.2024 - Current
- Worked front counter, boxed orders and other areas.
- Collaborated with team members to complete orders.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Took orders, prepared orders and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
Education
High School Diploma -
Brewbaker Technology Magnet High School
Montgomery, AL05-2024
Associate of Applied Science - Culinary Arts
Trenholm State Community College
Montgomery, AL05-2026
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Flexible schedule
- Integrity and honesty
- Leadership qualities
- Basic math
- Store opening and closing
- Telephone etiquette
- Taking orders
- Cleaning
Timeline
Crew Member
Crumbl Cookies
06.2024 - Current
High School Diploma -
Brewbaker Technology Magnet High School
Associate of Applied Science - Culinary Arts
Trenholm State Community College
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