Results-driven professional in retail sales, known for high productivity and efficient task completion. Well-versed in customer service, inventory management, and sales strategy development. Excel at communication, problem-solving, and adaptability, ensuring exceptional customer experiences and team collaboration.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Car Salesperson
Pollard Friendly Ford
Lubbock, TX
10.2024 - Current
Adapted sales strategies based on customer interactions and feedback to improve results.
Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
Maintained customer satisfaction by providing prompt, reliable service.
Organized store by returning merchandise to proper areas and restocked displays.
Researched local, state, and federal laws regarding auto sales regulations when necessary.
Responded to inquiries from potential customers via email and telephone.
Conducted test drives for prospective buyers.
Ensured that all paperwork was completed accurately before submitting it to the dealership's finance office.
Greeted customers to determine wants or needs.
Service Technician
ChampionX
Denver City, Texas
06.2022 - 10.2024
Reconditioned and repaired machine systems and components to return to operation.
Set up and operated mechanical and manual tools and equipment.
Kept records of parts and equipment used in projects to update inventory.
Performed onsite repair of equipment at customer locations.
Adhered to quality assurance procedures during every stage of the service process.
Repaired faulty components such as motors, pumps, valves, switches.
Tracked inventory used and notified supervisor about re-ordering needs.
Provided technical support to customers over the phone and in person.
Diagnosed problems and determined solutions for various customer issues.
Followed established safety rules, OSHA guidelines and company safety policies and procedures.
Collaborated with team members to complete projects efficiently and effectively.
Feedlot Assistaint Manager
Oppliger Land & Cattle
Clovis, NM
06.2021 - 06.2022
Assigned tasks to associates to fit skill levels and maximize team performance.
Conducted performance reviews for team members.
Maintained financial, operational and employment records for farms or ranches.
Gathered and documented information about stock growth, production activities and environmental readings to make accurate plans and operational decisions.
Maintained accurate records of herd size, animal movements, births, deaths, and sales.
Participated in necessary farm chores and assisted with feeding, turnout, cleaning stalls, barn and farm maintenance, grooming and exercise.
Conducted regular inspections of cattle herds to identify health concerns or production issues.
Prepared reports required by state and federal laws.
Managed daily activities such as feeding, cleaning facilities, administering medications, and identifying sick animals.
Property Field Adjuster
Pilot Catastrophe Services
Birmingham, AL
03.2020 - 06.2021
Negotiated settlements with claimants while adhering to company policies and procedures.
Conducted secondary evaluations of original investigations documentation and reports to facilitate smooth resolutions.
Conducted interviews with insureds, witnesses, contractors and other parties involved in the claim process.
Detailed coverage, liability and reasons for denial of claims to policyholders, attorneys, and third-party providers.
Drafted statement of loss to summarize damages, payments and underlying policy coverage.
Explained coverages available under various types of policies to customers over the phone.
Evaluated damages to properties, including structures and personal property.
Investigated properties, classified damages and created estimates outlining repair costs.
Assessed the cause of losses such as fire, water, windstorm or vandalism.
Visited the scene of loss and documented damage through photographs, measurements and sketches.
Farm Hand
Four Leaf Farms
Idalou, TX
05.2016 - 03.2020
Engaged in land clearing and field preparation activities for new planting seasons.
Loaded and unloaded trucks with supplies or products from the farm.
Fed and watered livestock and monitored food and water supplies.
Performed routine maintenance and repairs on farm structures, such as fences and barns.
Prepared produce for sale and consumption by picking, cleaning, and packing with labels.
Operated irrigation systems to provide adequate water supply for plants.
Harvested crops manually and with machinery, minimizing loss and damage.
Conducted daily inspections of farm equipment, identifying need for repairs or adjustments.
Assisted in the planting, cultivating, and harvesting of crops, ensuring timely and efficient processes.
Fed and watered livestock, ensuring their health and well-being.
Monitored weather conditions to ensure optimal planting times.
Operated and maintained farm machinery and equipment, following safety protocols.
Education
GED -
Idalou High School
Idalou, TX
05-2019
Skills
Persuasion techniques
Closing deals
Cold calling
Sales presentations
Strong negotiation
Goal oriented
Customer relationship management
Contract negotiation
Competitive
Relationship building
Affiliations
PRCA Member
World Series Team Roping Member
APA Pool League Member
Certification
Licensed Private Pilot
Timeline
Car Salesperson
Pollard Friendly Ford
10.2024 - Current
Service Technician
ChampionX
06.2022 - 10.2024
Feedlot Assistaint Manager
Oppliger Land & Cattle
06.2021 - 06.2022
Property Field Adjuster
Pilot Catastrophe Services
03.2020 - 06.2021
Farm Hand
Four Leaf Farms
05.2016 - 03.2020
GED -
Idalou High School
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