Kris Akin
Kelso,WA
Summary
Reliable Front Office Supervisor known for interacting with customers and responding appropriately to questions. Considered talented employee ready to tackle any responsibility with pleasant demeanor and attitude. Offering outstanding verbal communication, writing and time management skills.
Overview
22
22
years of professional experience
Work History
Office Manager
NW Foodservice
Longview, WA
09.2011 - Current
- Maintained excellent attendance record, consistently arriving to work on time.
- Developed and maintained courteous and effective working relationships.
- Supervised and guided new employees and responded quickly to questions to improve understanding of job responsibilities.
- Assisted HR manager with interviewing potential employees by asking appropriate questions and providing feedback after interviews.
- Completed bi-weekly payroll for 40 employees.
- Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
- Provided backup to front desk to step in to assist with various tasks whenever employee was absent.
- Performed cash, card and check transactions to complete customer purchases.
- Learned duties for various positions and provided backup at key times.
Customer Service/Pharmacy Technician
Olympic Drug
Longview, WA
09.1999 - 09.2011
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Processed incoming drug orders by checking deliveries against paperwork and updating computer system.
- Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Restocked and organized merchandise in front lanes.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Completed inventory counts and ordered merchandise.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
Education
No Degree - Business
Lower Columbia College
Longview, WAHigh School Diploma -
Kelso High School
Kelso, WA1988
Skills
- Team Building
- Handling Customer Complaints
- Multitasking and Prioritization
- Payroll Administration
- Honesty and Integrity
- Diligent Follow Through
- Friendly and Relatable
- Attention to Detail
- Calm and Professional Under Pressure
- Courteous with Strong Service Mindset
- Establishing and Maintaining Customer Relationships
- Team-Oriented and Cooperative
- Multi-Line Phone Systems
- Invoice Preparation and Processing
Timeline
Office Manager
NW Foodservice
09.2011 - Current
Customer Service/Pharmacy Technician
Olympic Drug
09.1999 - 09.2011
No Degree - Business
Lower Columbia College
High School Diploma -
Kelso High School