Summary
Overview
Work History
Education
Skills
Interests
Languages
Timeline
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Krisse Hale

Krisse Hale

Somerset,KY

Summary

Reliable digital shopper serving unique client needs through clear communication and coordinated support functions. Consistently follows safety guidelines for lifting, exercise and transportation to avoid client injury or discomfort. Honors spirit of empathy and respect to maintain open dialogue and trust.


Professional with strong background in digital shopping. Strong focus on team collaboration and delivering results, adapting seamlessly to changing needs. Expertise includes customer engagement, and effective communication. Reliable, flexible, and goal-oriented.

Overview

24
24
years of professional experience

Work History

Team Lead

Walmart
06.2018 - 08.2023
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
  • Coached team members in techniques necessary to complete job tasks.
  • Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
  • Increased customer satisfaction by ensuring timely completion of projects and adherence to high-quality standards.
  • Managed schedules, accepted time off requests and found coverage for short shifts.
  • Assisted in recruitment to build team of top performers.
  • Evaluated staff performance and provided coaching to address inefficiencies.

Department Manager

Walmart
08.2015 - 06.2018
  • Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
  • Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
  • Maintained a professional work environment by addressing conflicts proactively and fostering open communication among staff members.
  • Evaluated employee performance fairly and accurately, rewarding hard work while addressing areas needing improvement.

Softlines Department Manager

Walmart
03.2005 - 09.2015
  • Analyzed sales data to determine optimal product mix, maximizing profitability while catering to customer needs.
  • Reduced inventory shrinkage through rigorous loss prevention efforts and employee training.
  • Managed a team of associates, fostering a positive work environment and boosting overall productivity.
  • Conducted regular inventory audits to maintain accurate stock levels and facilitate proper merchandise replenishment.
  • Assisted in the recruitment and training of new employees, ensuring they were well-equipped to handle their roles.
  • Identified slow-moving items and implemented markdown strategies to clear out excess inventory efficiently.

Team Associate

Walmart
10.2003 - 03.2005
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Contributed to team success by completing jobs quickly and accurately.
  • Maintained productive, efficient approach to all tasks.
  • Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.

Machine Operator

Procordia Food
03.1999 - 03.2001
  • Followed detailed instructions to operate machines with accuracy and produce quality products.
  • Set up and adjusted equipment and properly configured machines for daily operation.
  • Complied with company and OSHA safety rules and regulations.
  • Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
  • Set up and ran machinery to produce exceptional products for industrial needs.
  • Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
  • Maintained open communication lines with supervisors regarding project status updates, potential delays, or any concerns affecting production timelines.
  • Calibrated, tested, and adjusted machine settings or controls in preparation for production operations.

Education

GED -

Penn Foster Career School
Scranton, PA
11-2019

Skills

  • Order fulfillment
  • Customer service
  • Prioritizing orders
  • Attention to detail
  • Heavy lifting
  • Product knowledge

Interests

  • Outdoor Recreation
  • Backpacking and Hiking
  • Photography
  • Gardening
  • Animal Care
  • Volunteering at local animal shelters and rescue organizations

Languages

Swedish
Native or Bilingual

Timeline

Team Lead

Walmart
06.2018 - 08.2023

Department Manager

Walmart
08.2015 - 06.2018

Softlines Department Manager

Walmart
03.2005 - 09.2015

Team Associate

Walmart
10.2003 - 03.2005

Machine Operator

Procordia Food
03.1999 - 03.2001

GED -

Penn Foster Career School
Krisse Hale