Krista Richards

• Directed phone inquiries to appropriate departments.
• Communicated effectively with hospital staff, patients, and families.
• Keep detailed records of all admissions and discharges.
• Developed displays to commemorate significant milestones.

• Recorded meeting minutes for six Counties daily.
• Ensured timely scheduling of care plans.
• Collaborated with Social Worker to complete client program eligibility recertification.

• Maintained confidentiality in handling sensitive information while performing administrative tasks.
• Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
• Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
• Contributed to the execution of employee training initiatives.

• Corrected grammar, spelling, and syntax mistakes in medical records.
• Accurately documented medical dictation to record patient care records.
• Maintained high levels of confidentiality with sensitive patient information following HIPAA guidelines.
• Ensure billing data accuracy and correct discrepancies.
• Facilitated efficient call handling by transferring calls to designated team members
• Managed preparation of bank deposits and verified balance reports for accuracy.
• Communicate with insurance companies to confirm payment statuses and rectify accounting discrepancies.
• Enhanced accuracy of medical records by transcribing detailed physician dictations.

Ensure billing data accuracy and correct discrepancies.

Communicate with insurance companies to confirm payment statuses and rectify accounting discrepancies.

Managed preparation of bank deposits and verified balance reports for accuracy.

Facilitated efficient call handling by transferring calls to designated team members.