Kristal Richardson
Wilmington,NC
Summary
Looking to change career after being an organized and ambitious planner with over 20 years of FOH experience, including fine dining service, wine knowledge, bartending, barista, events sales and coordination, and management.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Server
Seabird
Wilmington, NC
07.2023 - Current
- Assisted in training new servers.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Monitored dining room for cleanliness and proper set-up at all times.
- Maintained records of transactions made during shift as required by law or company policy.
- Upheld high standards of sanitation in accordance with health department regulations.
- Greeted customers, answered questions and recommended specials to increase profits.
Bartender
Pride of America
Waipahu, USA
12.2022 - 07.2023
- Full-service bartender at Napa Wine bar on Pride of America
- Maintained inventory of liquor, beer, wine, and other beverage items.
- Regulation of confiscated wine.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
- Overseeing bar waiters
- Key holder
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
General Manager / Events Coordinator
Queens Eleven
08.2021 - 09.2022
- Recruit, hire, and train staff members for barista and bartender positions
- Manage payroll, scheduling, Toast, inventory, ordering, cleaning
- Bartender and barista
- Use of personal vehicle to pick up produce, liquor, candles, glasses etc
- Coordinating with events sales and client to host private events in various locations
- Custom drink creation for events
Events Coordinator / Server
Avelina
04.2017 - 07.2021
- Coordinated florists, photographers, videographers, musicians, officiants, chefs, Sommeliers, and clients to curate specialized events from 6 to 150 person seated multi-course dinners with wine and cocktails
- Coordinated schedules and timelines for events
- Evaluated existing plans, processes, and events planning services to identify opportunities for improvement
- Full service casual fine dining experience
Tasting Room Manager
Wild Women Wine
02.2016 - 04.2017
- Wine flight and bottle sales
- Managed inventory, sales, scheduling, bookkeeping, cleaning
- Grew VIP club resulting in increased revenue/ hosted VIP wine club parties
- Assisted owner with selecting jewelry and other merchandise for in-store purchase
Skills
- High-volume dining
- Wine Pairings
- Banquet Coordination
- Point of Sale (POS) system operations
- Order Management
- Sales Techniques
- Strong Work Ethic
Skillscertifications
- TWIC certified
- STCW certified
- MMC
- Bar Smarts
- Experience with most FOH positions
Certification
Accident and Life Insurance - Issued 4/19/2024
References
References available upon request.
Timeline
Server
Seabird
07.2023 - Current
Bartender
Pride of America
12.2022 - 07.2023
General Manager / Events Coordinator
Queens Eleven
08.2021 - 09.2022
Events Coordinator / Server
Avelina
04.2017 - 07.2021
Tasting Room Manager
Wild Women Wine
02.2016 - 04.2017
Accident and Life Insurance - Issued 4/19/2024
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