Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kristen Cannon

Austin,TX

Summary

Dynamic professional with a proven track record in customer service, excelling in customer engagement and multitasking. Demonstrated ability to exceed performance targets through exceptional teamwork, clear communication, and resilience. Skilled in coordinating complex operations and delivering personalized customer service significantly enhancing client care and satisfaction.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Crew Member

Trader Joe’s
04.2023 - Current
  • Upholds high professional standards to achieve performance targets.
  • Personalizes guest experiences, going the extra mile to satisfy customer needs.
  • Cross-trained in multiple positions to assist during busy periods.
  • Addresses customers with friendly greetings and conversations.

Director of Client Care

Ideal Image
12.2021 - 04.2022

Articulated and assessed specific services and treatment plans based on individual patient needs. Assisted providers with patient care, comfort, and medical evaluation prior to treatment. Completed all clinic operations and ensured accuracy for all protocols. Effectively balanced multiple tasks with time-management skills.

Patient Access Representative

Franciscan Heart and Vascular
02.2021 - 08.2021

Coordinated communication between patients, family members, medical staff, administrative staff, and regulatory agencies. Interviewed patients and / or representatives to identify care-related issues. Referred patients to appropriate healthcare services or resources as needed.

Education

Master Of Science - Wildlife Forensic Science & Conservation

University of Florida
Gainesville, FL

Bachelor Of Arts And Science - Environmental Sustainability

University of Washington
Seattle, WA
09.2020

Skills

  • Customer service
  • Teamwork and collaboration
  • Multitasking and organization
  • Time management
  • Clear communication
  • Attention to detail

Certification

BLS: exp 2025

FEMA IS-100

FEMA IS- 700

Timeline

Crew Member

Trader Joe’s
04.2023 - Current

Director of Client Care

Ideal Image
12.2021 - 04.2022

Patient Access Representative

Franciscan Heart and Vascular
02.2021 - 08.2021

Master Of Science - Wildlife Forensic Science & Conservation

University of Florida

Bachelor Of Arts And Science - Environmental Sustainability

University of Washington
Kristen Cannon