Kristen Gallagher

Managed schedules for doctor and 2 hygienists to optimize appointment efficiency.
Filed and processed insurance claims to ensure timely reimbursement.
Presented treatment and financial plans to enhance patient understanding.
Generated daily reports to track operational performance.
Collected and posted patient payments to maintain accurate records.
Handled phone calls, emails, and text messages to address patient inquiries promptly.
Delivered exceptional customer service.

Responded to phone calls, emails, and text messages promptly.

Scheduled new patients, collecting information and verifying insurance benefits.

Confirmed appointments and dispatched welcome letters to new patients.

Maintained schedules for 3 doctors and 3 hygienists efficiently.

Managed social media accounts to enhance online presence.

• Coordinated community events to strengthen outreach initiatives.

• Processed and verified insurance claims efficiently to ensure timely payments.
• Maintained accounts receivable and payable to support financial stability.
• Managed daily, monthly, and yearly reporting to track performance metrics.
• Answered phones, emails, and text messages to address client inquiries promptly.
• Presented comprehensive treatment and financial plans to clients for informed decision-making.
• Delivered exceptional customer service, enhancing client satisfaction and retention.
• Collected and processed payments accurately to streamline financial operations.