Kristen Maddox
Columbia,SC
Summary
Detail-oriented and organized Property Manager effective at managing personnel, property and special projects. Dedicated to interacting with property office and maintenance staff to manage on-site activities.
Overview
4
4
years of professional experience
Work History
Property Manager
Intermark Management
03.2023 - Current
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Followed up on delinquent tenants and coordinated collection procedures.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
- Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
- Coordinated with janitorial and engineering staff on maintenance and upkeep.
- Communicated effectively with owners, residents, and on-site associates.
Assistant Property Manager
GVA Property Management
02.2022 - 01.2023
- Followed up on delinquent tenants and coordinated collection procedures.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Kept accurate records of all resident and tenant correspondence.
- Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
- Oversaw monthly collections and maintained high payment rates by building positive relationships with tenants.
Digital Marketing Manager
Lvl Up Digital Marketing
05.2020 - 01.2023
- Developed and implemented successful digital marketing campaigns to drive customer engagement and increase brand awareness.
- Monitored trends in digital marketing landscape and adjusted strategies accordingly.
- Developed marketing content such as blogs, promotional materials, and advertisements for social media.
- Improved page content, keyword relevancy, and branding to achieve search engine optimization goals.
- Managed social media accounts for clients, generating interest for existing and upcoming product or service releases.
- Increased customer engagement through social media.
Education
Accounting
Strayer University
Columbia, SC05.2019
Skills
- Property Management
- Staff Management
- Business Development
- Vendor Management
- Financial Budgeting and Reporting
Timeline
Property Manager
Intermark Management
03.2023 - Current
Assistant Property Manager
GVA Property Management
02.2022 - 01.2023
Digital Marketing Manager
Lvl Up Digital Marketing
05.2020 - 01.2023
Accounting
Strayer University
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