Summary
Overview
Work History
Education
Skills
Volunteer for Covenant House (non-profit) 2016, 2018, 2021-23
Timeline
AdministrativeAssistant

Kristen Milner

Virginia Beach

Summary

Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.

Overview

14
14
years of professional experience

Work History

Administrative Assistant

Dry It Right
Virginia Beach, VA
09.2020 - 02.2026
  • Streamlined document preparation processes, enhancing accuracy and reducing turnaround times.
  • Maintained inventory of office supplies and placed orders.
  • Negotiated with vendors to reduce office supply costs, leveraging bulk purchase agreements.

Certified Credit Counselor

Harbour Credit Counseling Services, Inc.
Virginia Beach, VA
02.2015 - 08.2020
  • Analyzed and evaluated credit applications and financial information, and approved credit lines to pre-defined limit.
  • Developed personalized debt repayment plans tailored to individual client needs.

Legal Receptionist

SNT, PLLC. Attys
Norfolk, VA
05.2012 - 01.2015
  • Coordinated communication between clients and attorneys, enhancing workflow efficiency.
  • Maintained confidential legal documents and case files, ensuring compliance with privacy regulations.
  • Managed front desk operations, ensuring smooth daily functions and positive visitor experiences.

Education

Associate of Applied Science - Psychology

Tidewater Community College
Virginia Beach, VA

Skills

  • Office administration
  • Customer service
  • Data entry
  • Customer relations

Volunteer for Covenant House (non-profit) 2016, 2018, 2021-23

  • supportted with Administrative duties and clerical support
  • Skilled in online fundraising, event planning to drive revenue growth

Timeline

Administrative Assistant

Dry It Right
09.2020 - 02.2026

Certified Credit Counselor

Harbour Credit Counseling Services, Inc.
02.2015 - 08.2020

Legal Receptionist

SNT, PLLC. Attys
05.2012 - 01.2015

Associate of Applied Science - Psychology

Tidewater Community College
Kristen Milner