Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kristen Wahl

Oakdale,CT

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

17
17
years of professional experience

Work History

Patient Care Coordinator

Schweiger Dermatology
08.2021 - Current
  • Enhanced patient satisfaction by efficiently scheduling appointments and managing patient flow.
  • Streamlined communication between patients and healthcare providers, ensuring timely responses to inquiries and concerns.
  • Assisted in the development of care plans tailored to individual patient needs, improving overall health outcomes.
  • Provided exceptional customer service by addressing concerns, answering questions, and ensuring patient satisfaction with their care experience at the clinic.
  • Maintained confidentiality of patient data and condition to safeguard health information.
  • Greeted and assisted patients with check-in procedures.
  • Verified patient insurance eligibility and entered patient information into system.
  • Trained new staff on filing, phone etiquette and other office duties.

Secretary

Shoreline Allergy & Asthma
10.2007 - 08.2021
  • Enhanced office efficiency by streamlining filing systems and organizing documents.
  • Answered multi-line phone system and enthusiastically greeted callers.
  • Scheduled appointments and conducted follow-up calls to clients.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Entered data into system and updated customer contacts with information to keep records current.


Childcare Provider

Pfizer Kids
09.2007 - 10.2009
  • Enhanced children''s social skills by organizing group activities and promoting positive interactions.
  • Improved language development through engaging storytelling sessions and age-appropriate book readings.
  • Fostered creativity with various arts and crafts projects, stimulating imagination and selfexpression.
  • Ensured child safety through vigilant supervision, maintaining proper ratios during indoor and outdoor activities.
  • Developed strong relationships with families, providing regular updates on child progress and establishing trust.
  • Implemented daily routines to establish consistency, helping children transition smoothly between activities.
  • Customized educational plans based on individual strengths, interests, and developmental goals of each child under care.
  • Developed age-appropriate activities and crafts to engage children.

Education

Associate of Science - Early Childhood Education

Three Rivers Community College
Norwich, CT
06.2001

High School Diploma -

Stonington High School
Pawcatuck, CT
06.1996

Skills

  • Patient Care Coordination
  • Filing and Recordkeeping
  • Appointment Scheduling
  • Insurance Verification
  • Patient Relations
  • Payment Collection
  • Patient Flow Management
  • HIPAA Compliance
  • Multitasking Ability
  • Patient Documentation
  • Customer Service
  • Critical Thinking Skills
  • Time Management
  • Electronic Health Records
  • Registration and Scheduling

Timeline

Patient Care Coordinator

Schweiger Dermatology
08.2021 - Current

Secretary

Shoreline Allergy & Asthma
10.2007 - 08.2021

Childcare Provider

Pfizer Kids
09.2007 - 10.2009

Associate of Science - Early Childhood Education

Three Rivers Community College

High School Diploma -

Stonington High School

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Kristen Wahl